Disappointing Stay โ Poor Service and Unpleasant Room Conditions
Check-in was a terrible experience โ the receptionist was rude and completely unwelcoming. Iโve never felt so uncomfortable being greeted at a hotel. The customer service overall needs serious improvement.
The room had a strong musty odor, which made it hard to relax. On top of that, the toilet seat was broken โ clearly, maintenance and cleanliness arenโt a priority here.
To make matters worse, at 10am (an hour before checkout), staff knocked on our door saying the owner had asked them to check if we had left. It felt intrusive and unnecessary, especially since checkout time is clearly stated as 11am.
Honestly, I should have taken the empty parking lot as a sign.
I regret not reading more reviews beforehand. Do yourself a favor and stay elsewhere.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 18์ผ
Dajuan
Dajuan ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 11์ผ
Simple but comfortable!
Great stay, hard working family. Thanks for breakfast and a comfortable stay
Brian
Brian ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 10์ผ
Kenyetta
Kenyetta ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 4์ผ
Good enough for what you pay for.
Although the hotel wasnโt in the best condition, it was comfortable enough for the value. I love the fact that they have hot tubs in the room and also the front desk agent was very friendly. Definitely a good place to stay in the Dells when you are on a budget or you want an affordable Jacuzzi tub room.
Samuel
Samuel ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 3์ผ
Couple get away
Bed was comfortable. Room was clean. Was next to an elevator and was very quietz
Kim
Kim ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 27์ผ
Room was misty smelling and seemed very humid. Air conditioner put out a musty smell
Melissa
Melissa ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 26์ผ
Never again
The hotel was so disappointing, and it smelled awful. This was our first time staying at this hotel and will be our last. The room and hotel smells awful and needed to be updated. The refrigerator smelled like fish, the carpet was sticky, and outside of the hotel was a mess. The entrance to our room had a view of the back property which was a dumpster. With the garbage all around it, an old picnic table and cigarette Buds everywhere. There was zero security . The only positive was the self made waffle breakfast in the morning.
Diane
Diane ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 25์ผ
Never again
The room is really dated and the whole hotel needs some updating and to be kept up better. They must of had some type of water leak because several rooms had the doors propped open with blowers drying them out. I could see through the crack in my door. The room didn't have an alarm clock and the bathroom was dirty and gross. Wont be staying here again. This definitely is not worth more than $60 a night.
Nick
Nick ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 22์ผ
Laura
Laura ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 21์ผ
Dominic
Dominic ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 18์ผ
The room was a nice size, huge bathroom with bars in the shower for safety. The motel had many other visitors, but the room was very quiet. Would stay at this Ramada Innagain.
Cynthia
Cynthia ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 16์ผ
My stay was absolutely terrible! I checked out early, the management had to be the WORST PART! Iโll never stay here again , if you do โฆ good luck
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 12์ผ
OK for the quick weekend
Room was nice size. Bathroom was extremely small. Toilet paper needs to be upgraded. Tissue cover was way to small for the box of tissues, looked tacky.
Desk personnel were extremely nice, both at check in and at check out.
Beverly
Beverly ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 30์ผ
Rundown and dirty
Entrance was dirty needs a lot of tlc and windex. Pure rundown. Care about the money not the appearance. Pool and hot tub was dirty. Our stay wasn't worth the money. We are sorry that we stayed there, we should stay somewhere else. Andy and his wife were very nice. Even the outside is rundown. Vents in the hallway are dirty. Including pictures of hot tub.
Martha
Martha ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 22์ผ
Florinda
Florinda ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 11์ผ
The rooms were quiet. It was nice, being from colorado not to have to smell weed everywhere too.
The bathrooms were small but the beds were comfortable.
Gordon
Gordon ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 11์ผ
Ronda
Ronda ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 8์ผ
Issues with keys on first two days and pool was very cold on second day. The hotel staff fixed the pool temperature for remaining days we stayed.
Johnathan
Johnathan ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 31์ผ
Nice and convenient
Chelsey
Chelsey ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 26์ผ
vicky
vicky ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 25์ผ
William
William ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 25์ผ
.
Mary Beth
Mary Beth ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 24์ผ
Very reasonable rooms and very clean room. Very friendly staff.