The room was unbearably hot and the windows didnโt open. Besides that it was a beautiful hotel and the staff were exceptional.
Bradley
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Francois
2๋ฐ ์ฌํ
10/10
Malcolm
2๋ฐ ์ถ์ฅ
6/10
There was a problem with the hot water, so we had luke-warm showers for the week.
The hotel is very nice, perfect location. The staff were individually nice, but they seemed under-trained for that type of hotel.
Barry
6๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
Service left much to be desired. After my stay, there was an unknown and unexpected charge on my credit card. The front desk was completely unresponsive when I called. The person I spoke to - Manish - never responded and no one picked up the phone after. So if you're staying at this hotel, watch your credit card for charges and hope you won't need any after-stay service.
Lin
2๋ฐ ์ฌํ
10/10
We always stay here when in Oxford because it ticks all the boxes. The location is perfect in the centre of town, the staff are super friendly, the beds are some of the comfiest ever and the building is beautiful!
Katy
1๋ฐ ์ฌํ
10/10
This was my 3rd visit to the Randolph in the past year. Convenient location, friendly attentive staff, and clean. Very comfortable bed. Strong wifi. Small details- I love the towel warmer and toiletries. Negatives- this trip the hotel was full and the showers never got hot enough. The towels aren't as soft/plush as I like. The price has nearly doubled but it could've been that it was a weekend in May and Oxford was busy with graduations. If a view matters to you ask. This time my window looked at a wall.
Carrie
3๋ฐ ์ฌํ
10/10
Beautiful hotel and even more beautiful rooms. We loved our stay here and would return. Great location for exploring.
Nathalie
3๋ฐ ์ฌํ
10/10
Chi Sing
2๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
10/10
Caitlin
4๋ฐ ์ฌํ
10/10
Muuten aivan kerta kaikkiaan tรคydellinen hotelli, mutta museotason ikkunoista kuului kadun meteli huoneeseen unta hรคiriten, korvatulpista huolimatta. Kannattaa ehkรค pyytรครค hiljaista huonetta jos on herkkรคuninen. Uskomattoman hieno sisustus, todella siisti, ystรคvรคllinen palvelu.
Martta
1๋ฐ ์ฌํ
8/10
Beautiful hotel, amazing location- right in the heart of Oxford! Across the street from the Ashmolean museum, a short walk to most points of interest. Very walk-able! Only problem was that they had very little hot water- weirdly so. Cold showers ruined the experience. The staff was kind and helpful, except in the restaurant, where a simple meal took two hours due to the server leaving and not telling anyone. Very odd. Likely a fluke that won't happen again, but beware. The main hotel staff (amazing!) did hold our luggage which saved a lot of trouble and expense- I would consider staying overnight, but not at length like we did due to the water temperature issue.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ์ฌํ
2/10
1. Price far too high for such a small room. Price per m2 was worse than Paris or Tokyo, Oxford is not at this level so this is not overcharging.
2. Room faced onto a queue at the museum so curtains had to be closed at all times.
3. Room did not have sound proofing so traffic noice was waking me up.
4. No hot water in shower for both days.
5. Sauna was additional charge and took more than 1 day to arrange - has to be visit to basement as front desk does not manage...
6. I left 3 sets of cufflinks in the room. I phoned 6 times and never had a callback. So they have no interest in whether their staff are stealing or not,
Ryan
2๋ฐ ์ถ์ฅ
6/10
James
2๋ฐ ์ฌํ
10/10
Great location! Close walking distance to the center of Oxford. Comfortable room, updated bathroom, great bed and sheets. Nice public sitting area and bar. Very helpful staff.
Kathleen
3๋ฐ ์ฌํ
10/10
Awesome
janet
3๋ฐ ์ฌํ
10/10
Charlotte
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Timothy
1๋ฐ ์ฌํ
10/10
This was the most comfortable bed I slept in my entire trip.
Veronica
1๋ฐ ์ฌํ
10/10
I had a great short stay, would definitely recommend and come again!