6/10 - 좋아요
2025년 6월 15일
Mary Ann at check in was great. The rest of the service was poor started out at the pool was ignored for a good 30 minutes before a server made her way over to take my order. The pool bar was out of 3 beers that we ordered. Breakfast was ordered with Room Service. The order was delivered with only 1 out of the 2 meals. I called back down she said they would send the yogurt and granola right up 20 minutes later room service shows up with a bowl of yogurt no granola. She then proceeds to tell me that granola was not ordered. I pulled the receipt that showed granola was ordered. She said she would go back and get it at that point I was done and said to just take it off the bill. I didn’t want it and send it back. I also ordered a small sparkling water. A large was delivered. I was charged for a large. I kept it. It was fine, but overall service was very poor.
Alexandra
Alexandra 님, 1박 여행
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