홀리데이 인 베를린 시티 이스트 - 란츠베르거 알레

There was nothing amazing about the hotel it was not bad though. The furnisher is old, they don't change the sheets. For amenities like coffees etc, they give powder milk only. In the bathroom they had nice amenities. No iron just iron room on floor 7th floor. The iron room door wouldn't open so I ended upmaking a plan and using hair dryer on my clothes.First night they checked me in a room that stank like hell. Reception promised to send someone to come help but never did. I didn't sleep a wink, I had to open the window the whole night because of the smell and it was cold. They were not remorseful the next morning, they just moved me to a different room. I stayed here for 4 nights.

This was by far the worst hotel I've stayed in for about 20 years. I expected much more from Holiday Inn, but was bitterly disappointed. The staff are very friendly and I can't fault them, but everything else was extremely below par. The restaurant was closed and we had to go eat (checked in at 21:00) at a little pub to the back of the hotel where the menu was poor and the service was extremely poor and unfriendly. The shower kept fluctuating drastically from bitterly cold to extremely hot. The beds were very uncomfortable with the pillows way too soft and the mattress as such that it was difficult not to roll of either side. Will definitely never go back to that hotel which is a shame as we have always been big supporters of the Holiday Inn group.

King bed was requested and what we got is 2 seperated beds, and they were totally uncomfortable

First night I asked to change room, because of bedbug bites. New room wasn't much of improvement. Very dirty rooms, very old and unsanitary bathrooms. Carpet is so dirty, if you walk barefooted, your feet get dirty. They don't provide any slippers. This hotel should be classified as CHEAP MOTEL with Hotel Prices!!

Was good holiday inn is always good