Stayed about 8 days. The room was very clean. Although the bed size is large enough for two people, the room size may fit just for one person. Overall it was very satisfying.
Han
7๋ฐ ์ถ์ฅ
10/10
Nick
4๋ฐ ์ฌํ
10/10
Really great place and is walkable to alit of sites..
Ronald
1๋ฐ ์ฌํ
10/10
Had a wonderful stay at CitizenM. Everyone is super friendly and I love the design of the hotel and the rooms. This location is very convenient to the metro station (LโEnfant) and I bought a pass online and took metro from Dulles and the train everywhere during my stay. Itโs about ten minute walk to a beautiful new waterfront with tons of restaurants and great views.
Amy
3๋ฐ ์ฌํ
2/10
The room was smaller than expected. They give you an iPad to control the room temperature, but it doesn't do anything. I called to get it fixed and they said they had my room pulled up and they brought the temp down for me and to call back in 15 minutes if it doesn't cool down. 15 minutes went by and no change. I went to the lobby to let them know it still wasn't working. The front desk attendant was on the phone with someone else going over the same script, but they weren't anywhere near a screen when they said they had their room pulled up and turned the temp down for them. I was appalled. They eventually gave me a fan to stay cool. I woke up to a puddle of water on the floor from the a/c. Upon reviewing past reviews on the web, apparently this is not the first time this happened. Just the worst experience. A sweltering hot tiny room. Oh not to mention the bed is in a corner and you have to climb over your partner to get out.
Bridgette
3๋ฐ ์ฌํ
2/10
My room had a broken air conditioner, so it was a horrible night
Eric
1๋ฐ ์ฌํ
8/10
We were staying as part of our honeymoon. Had excellent experiences with Citizen M in the past. The staff were friendly and helpful. Was advised not long after checking into our room by a service engineer that our A/c had been leaking and was quickly fixed. However the room never really cooled down from then.
Other than this issue the lobby and food were fantastic. Also the checkout was seamless.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
10/10
Perfect stay in a great room with a fabulous location!
JENNIFER
3๋ฐ ์ฌํ
6/10
The air conditioning was out upon our arrival and we were not informed. The next day after heading out for the morning, there was water on the countertop and floor. When we called the desk we were told that was good it meant the air was going to start working and that they would send someone to mop up. While someone did come to mop up the drip from the exchange continued for the next 2.5 days we were there. The air never worked well the entire time we were there.
The layout of the room while small was good for me and my spouse. Anyone else and it might have been awkward.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ์ฌํ
6/10
its clean, good location and reasonable responses on air conditioner leaked water on the floor. They offered complimentary breakfas to make up for the leak. However the room is small for a King and without a fridge
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ์ฌํ
10/10
The hotel is in a great location- near a metro stop and the Smithsonian museums. The room was comfortable, aside from the fact that the air conditioning wasnโt working during a heat wave. Staff were friendly and helpful.
Caitlin
5๋ฐ ์ฌํ
6/10
David
1๋ฐ ์ถ์ฅ
6/10
Overall it was fine but the air conditioning was not working very well so it was hard to sleep at night and there was a constant water puddle in our room because there was water leaking from the ceiling. They did have someone come and look at it but it did not fix the problem. We were constantly having to step around the water puddle in the room.
Holly
์น๊ตฌ์ 2๋ฐ ์ฌํ
8/10
Anthony
2๋ฐ ์ถ์ฅ
10/10
Alexandra
2๋ฐ ์ฌํ
6/10
dov
2๋ฐ ์ฌํ
8/10
Comfortable, well-run, and modern hotel in the heart of DC. Very convenient to public transportation.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ถ์ฅ
2/10
I was not able to get to DC due to the weather. Because the reservation was very deceptive (thought I was booking directly with Hotel) I was not able to cancel or contact anyone beyond a bot. Super unhelpful and beyond frustrating in a situation that was already extremely stressful.