캔들우드 스위트 마켓 센터, 댈러스

Could be better to offer breakfast.

The hotel and room were clean and in good condition. Unfortunately our room was noisy early in the morning as our room faced the highway and work traffic began early. We were surprised to come back to the room after our first night to find there had been no maid service, no clean sheets or towels. My husband immediately went down to speak to the person at the front desk who informed him that it this was a long-stay facility and so there was only weekly service. It may be unfair to blame the property for this, but I will blame Hotels.com for not making this apparent when we booked this room through them!

Arrived, asked for a room on the third level (3 floor hotel) and was told there wasn't anything available, so they put me on the second floor. As they were checking me in, more guest arrived to check-in and they were given rooms on the 3rd floor. Room was nice, but television in living room was damaged (couldn't view full screen due to this) and sheets on bed have several (at least 7 or 8) stains on them. Front desk called me after I replied to Hotels.com check-in survey, was told they would send someone to check television and change sheets the following day =( Also noticed used tissues balled up behind nightstand. In addition to that, I connected to the wifi but couldn't get a signal to use it. I ended up staying for only 1 of my 2 nights I booked. Room was spacious and newly renovated, but those little things put a damper on my stay.

Everything was first rate. Clean throughout and very well maintained with top quality linens and towels

Front desk services were very good. All were professional, friendly and ready to help. The bus service was outstanding and always did extra things to meet the needs of customers. Room condition was good and clean. Will stay again next time. Should consider to designate one whole floor for non smoking floor. Mixing smoking and non-smoking rooms are OK but for customer who has allergy is still a huge health issues.