Staff are incredible, nothing is too much trouble and always happy to help. Great for families, the kids were in their element and lots for them to do even without the parks. Breakfast was good but could have done with more Gluten Free options for us. Omelette, mushrooms and cheese was about all the GF member of our family could have. Having said that, for the evening meal, the chef was very accommodating. Only thing I would say is that, given it’s a family hotel, a bath would have been better than a shower for the bathrooms. Oh and my usual gripe of providing one use plastic bottles! Issue a reusable one and have water stations around!!