4/10 - ๋ณดํต์ด์์
2025๋
8์ 11์ผ
Mass Confusion
We reserved two rooms - both handicap accessible (we only required one handicap access but that jus how the reservation booked). Anyhow - we also needed two beds in one of the rooms. I called and this was confirmed that we could get two queens in one of the rooms ... the attendant on the phone said she physically walked to the room and confirmed that there were too beds. When we arrived to check in, her manager was very disturbed and insisted that "there are no rooms with 2 beds in the entire hotel". The front desk attendant replied to her boss - "no - i confirmed the two beds". He just kept saying "no". ?I was lost. I then asked if we could have a cot or rollaway bed - and he insisted "we do not have any". The another emplyee in the lounge who had overheard our conversation said "no - we have rollaways with clean sheets availablle". The manager again said "no" - until i pushed for him to find one. Long story short - we ended up switching one of our rooms with our friends who had a room with 2 queens but didnt need both ... with no support of the staff. I am still lost to this moment. Beyond that - the hotel was reasonably clean but completely run down ... has not been updated in 40 years. Not worth $200 a night - which is insane.
Thomas
Thomas ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
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