힐튼 올랜도 부에나 비스타 팰리스 - 디즈니 스프링스® 에어리어

Great Resort!

The resort was great and the pool area was exceptional. Our room was nice and big and clean. No complaints there. The only complaint i have is that the drinks and food at the pool area are extremely expensive. 2 drinks and a pizza will run you $60. Kind of crazy right? So, bring your life savings if you plan on drinking at the pool.

Chad, 3박 가족 여행, 2021년 6월 10일

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Its ok

The hotel room was small and felt tight. The parking was $25 additional and it was extremely far even for handicap. The room was really hot when we walked in and the thermostat would not go lower than 68 degrees but it felt hotter than the hallway. The air would turn on for a bit and be off for a long period of time. My whole family sweat all night. It was the worst night I have ever experienced at a hotel. I should have mentioned it sooner because the front desk was very nice and sent someone to fix it and the next night was soooo much better. The room was clean and the bathroom was nice and they gave me late checkout. The pool was nice just seemed a bit small for all those rooms the hotel has. Probably wont book here again.

Gabriela, 2박 가족 여행, 2021년 6월 4일

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It was wonderful, everyone was pleasant and very friendly. We enjoyed our stay and will use them again at the end of the summer.

Judith, 3박 여행, 2021년 5월 31일

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nice hotel. Hard to find chairs at pool though.

Lorraine, 1박 가족 여행, 2021년 5월 30일

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Just a heads up before you book.

Be prepared for no valet, no room service, no turn down service, no poolside service, one bellhop, long lines at check-in, long walk to parking lot ($22 a night), no chairs available at pool unless you get down there around 8:30am. Grossly understaffed, every department was in the weeds from the front desk to the cleaning staff. Didn't get a room until after 4pm. I understand hotels are having a hard time finding staff, but they're prices do not reflect it. I don't mind paying $400 a night for a suite, but I have certain expectations. The property is beautiful, but the lack of service was disappointing.

Michael, 2박 가족 여행, 2021년 5월 29일

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Great!

Great establishment, will definitely stay again.

Christian, 1박 여행, 2021년 5월 28일

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Great family experience

Overall it was an awesome experience. It was hard to find a pool chair because people would just put there stuff down and leave. But we did enjoy our stay, the bed were very comfortable and the food was good.

Lydia, 3박 가족 여행, 2021년 5월 28일

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What a mess

We stayed here on a family vacation and it was such a disappointment. The toilet was broken almost the entire time. It took four separate calls to finally get it fixed. The elevators broke while we were here. This led to large lines and general chaos. I don't understand how they can be so unprepared to have guests. I really just don't think they care.

Robert, 2박 가족 여행, 2021년 5월 27일

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Amazing hotel as always!

It was great! Staff was beyond friendly! Our room was amazing! One thing I’d like to point out is that they took extra steps like putting covers over the remotes after they’ve cleaned them and my favorite part was the sticker seal on the door to show that no one has been in it after they cleaned it! I’ve never seen a hotel do that before so I loved that. My ONLY complaint was that the room for 1 night was expensive but I was prepared for that, however I did not like the random page of added taxes and fees after we checked out. It added $60 onto our tab and we were given no explanation to each charge :( I put a picture below. Overall though, it was worth it and I’d 100% stay here again!

Mariah, 1박 여행, 2021년 5월 21일

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Overall our stay was very pleasant, however the gym is the number one thing we look for when we stay somewhere. The gym was not clean.

James, 4박 여행, 2021년 5월 18일

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