힐튼 올랜도 부에나 비스타 팰리스 - 디즈니 스프링스 에어리어

Hotel turned off power while sleeping at night to conduct a maintenance. When they turned off the power the room had no power and no air conditioning. They also turned off the elevators so I was stranded on the 25th floor. Sorry but management made a bad decision to turn off power. There was also a man cursing at 2am because the elevators weren’t working. I called the front desk, they said they would handle it, but no one ever came..

Room wasn’t cleaned requested fireworks view didn’t get that

We've stayed at the Buena Vista Palace for years, long before Hilton bought it, and it had always delivered the best services vs value on the entire Hotel strip next to Disney Springs. This hotel was one of the first to offer king beds instead of queens, the location can't be beat directly across from Disney Springs, and the lazy river and pool area is always fun and relaxing. Unfortunately, we won't be coming back again. The "resort fee" has more than doubled from $15ish to $35 over the past couple years (plus taxes, it's now over $39), and parking, which used to be free for guests in their huge parking area, is now $22, plus taxes. That's close to $65 over the price of the hotel room -- and not just once per visit, that's $65 per every day. Though the hotel is nice, are we really getting $65/day in value on top of the room rate, when there are dozens of hotels outside the Disney property competing for our visit? The fees are aggressive, too -- we didn't have a car the first day, but we were charged for parking anyway, even though I told the check-in person that I had no car that day (they did remove the fee after I pointed it out when I checked out). The staff is very friendly, when I pointed out the fees, they commiserated in a professional way. I get the impression they've hear about it a lot, but everyone is still nice, polite and very helpful. It's upsetting that a hotel with such potential needs to tack on fees of almost half the room rate.

It's chaotic in this hotel. It's loud every where kids running around screaming all the time. Slowest pool bar service. Morning are rough because kids and adults run around screaming starting at 6 AM so sleeping in is not really an option.

Room was not ready to 530. Waited over 2 hours pin noisy lobby