스코츠데일 빌라 미라지 바이 다이아몬드 리조트, 스코츠데일

탁월한 선택이 었다고 생각 합니다. 4명이 13일간의 출장인데 일반 호텔을 이용할 경우에 비하여 70% 비용으로 숙박이 가능하며, 그리고 필요한 경우 미팅 할 공간과 휴식과 놀이를 즐길 수 있고 보안이 잘 되어 있는 아주 훌룡한 공간 입니다. 적극 추천합니다.

Great stay for the price and within 20 minutes of all of our major activities except one.

The resort was very nice but the 10:00 check out was the worst. No option to extend another hour. Checked in at 6 pm had to check out at 10 am did not get a chance to use any of the amenities at the resort though they still charged a resort fee.

Had to call or go to front desk 4 times because our keycards wouldn't work. Wasasked if we had them to close to our phones which we didn't but at check out I was told they knew they were having problems and by July it would be fixed. Wjy try to blame us? The playground they have on their website was torn down last year. This was a selling point when I booked this room because we have a 6 year old. Had to run the sink faucet at the same time as the shower so we could get hot water. Way too pushy about the time share even when I explained 3 times we couldn't go because our son has separation anxiety due to ADHD. They still try to offer us other stuff not seeming to care about his condition. We won't be back

Upon checking in there was no staff to be seen for about 5 min then no welcoming smile or hello. When I went to the room they gave me I went to open the door only to find there were people in bed that I walked in on. It was an occupied room. Went to office and told them and they switched the room however I find it disappointing that the girl that was clearly the one in charge (Maria) made no attempt to apologize or do anything but give dirty looks to me like I did something wrong. The morning of check out I stepped out for coffee and came back to my key not working. Stopped someone that was clearly a supervisor and instead of radioing to the office to get me another key he said we'll go upfront and ask for another one. I'm sorry but usually at "Resorts" they take care of little things like that for you expect seeing your hands full and make things better than you would get from a motel 6. Not the experience I got or expect from a diamond resort.