The first room we were given smelled like smoke and the toilet wouldn't flush, so I asked for another room. The second room had a better smell, but again the toilet didn't work properly, and the bathroom door was broken.
Some pros: The bedding was clean, and the breakfast was great. But overall I felt grossed out being in this hotel!
Alana
Alana ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 2์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 24์ผ
GROSS!!!!!
This is the most disgusting hotel I have ever stayed in. Pictures are not accurate. The only reason I stay is because it was 1215am and I was exhausted. I will upload photos.
Jennie
Jennie ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 23์ผ
The staff is very friendly and most understanding. My favorite place to stay when in Memphis.
Johnny
Johnny ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 17์ผ
We stayed for a night
It was a last minute booking that day. We arrived around 8:00 pm. Customer service was good but the building needs work. We were able to swim for about 30 minutes. The hot tub was shut down. Our room was so warm. The lowest the temp would go is 70. No one in my room slept because it was warm. The floor was very sticky that we had to wear shoes in our room and the hallways smelled terrible with mildew. We most likely will not return.
Nicholas
Nicholas ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 17์ผ
Kind of run down. Out of the way location.
JENNIFER
JENNIFER ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 8์ผ
BOBBIE
BOBBIE ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 7์ผ
aerial
aerial ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 5์ผ
Marialyce
Marialyce ๋, 5๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 2์ผ
The check in checkout timeโฆ.it was not convenient for all customers and to be charged late fees for a check out at certain times in the day isnโt fair.
An evaluation of the system would have give more value to customers than the present policy. Of checking at 3:00 pm to check out 11: am isnโt fair.
Thanks
Robert
Robert ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 2์ผ
Yolanda
Yolanda ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 1์ผ
I will never stay at this hotel. It was dirty with bugs in the room. Also, someone was blasting their tv all night - walls are very thin. Our air conditioning was broken and the bed was very uncomfortable .
lena
lena ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 29์ผ
Nice Stay
The staff was friendly and welcoming. However, the bathroom requires significant attention. The toilet has a persistent stain that makes it appear unclean and may need to be replaced. Also, the tub stopper is not functioning properly, and the bathtub itself would benefit from resurfacing or reglazing to improve its appearance and cleanliness.
Veronica
Veronica ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 27์ผ
Geordia
Geordia ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 26์ผ
8/10 likely to stay here again
My stay was overall pleasant. The air conditioning worked off and on which made it uncomfortable at times. I also did not know there were no laundry facilities on the property. I will not book here again solely for that reason. The younger front desk staff are not friendly at all. Sunday (5/25/25) the young boy at the desk appeared to be bothered anytime someone asked him a question.
Margaret
Margaret ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 26์ผ
Darius
Darius ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 25์ผ
Kashh
Kashh ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 22์ผ
Nice Property
Area around the hotel was industrial but was a short distance to highway exits. Staff was friendly.
Cynthia
Cynthia ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 20์ผ
Graceland 2
Check in was terrible as the attendant seemed to not want to be there. No welcome nor smile. He said maybe3 words tome during the check in process.
The breakfast attendant Angie more than made up for it. It was just about closing for breakfast but she assisted me with a smile and helpful effort.
David
David ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 19์ผ
Alexis
Alexis ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 19์ผ
Great Hotel
staff was very helpful and friendly. I would definitely stay here again.
Jordan
Jordan ๋, 4๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 18์ผ
It was just ok. We came down from Lansing, MI to visit family. We booked 6 rooms. 3 out of the 6 had to change rooms because of uncleanliness and damp floors. Smelled like mildew.The place needed quite a bit of maintenance. Leaky faucets,dirty curtains. Needs some TLC
It was Hot and humid. The pool was closed, that was a bummer
Edalea
Edalea ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 17์ผ
Satisfied customer
The breakfast was phenomenal. It is not a continental breakfast very clean extra towels with no issues. The lady on the front desk was very helpful. The reason I gave this score of 9 the hot tub was not working. And since this was a business trip it wouldโve been nice to set in a hot tub.