햄프턴 인 맨해튼-첼시

깨끗한 객실 내부와 아주 편안한 침대 등 좁았지만 아늑한 객실이 좋았어요. 다만, 아쉬운 점은 몇십분 일찍 도착하였지만 체크인을 해주지 않아 다시 방문해야 해서 불편했어요.

I arrived very early and of course they did''nt have any rooms available yet...which was fine. The staff did however told us to grab some breakfast while we waited. As soon as a room was ready @12pm, they got us right up there. Room was clean and comfortable.

Please have both elevators running. Very inconvenient with one running.

The tv was broken, there was no shower liner, the mirror was dirty. I noticed the broken tv at about midnight and when I complained early the next morning at checkout and later to Hotels.com the Hampton Inn management was rude and completely unaccommodating. Despite the fact that I was told at checkout that the hotel was booked and no one would've been able to fix the tv at midnight, management said I would've needed to lodge a complaint in the middle of the night in order for any sort of refund--a completely unreasonable position. Stay here at your own risk.

Very good service and front desk service