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First off they made us wait almost 45 minutes from our check in time outside in over 90 degree weather because our room was ready. Then if I had not called the front desk I would never had known it was ready because they never called like they said they would plus instead of adding the keys, I had to go back to the front desk to get the key. The room was way smaller than what I paid for online. The floors were dirty. Not enough towels and when I called the front desk to get extras they got attitude and sent me the wrong ones. The kitchen needed to be better stocked. Also when I went to use the stove.. must have been dirty because when I went to cook for my grandkids, the darn smoke alarm went off. The pool was filthy with bugs/ seemed like it had not been cleaned in a few days. For the money I paid I was disappointed! Also major headache with the card for the gate. They told us the wrong place to go thru and then got attitude when I called to find out why it was not opening.

Maria, 2박 가족 여행, 2021년 6월 4일

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Amazing

Mirna, 2박 가족 여행, 2021년 4월 30일

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Great

check in was a bit difficult and unclear how to get in the gate, where to find the lobby. Otherwise the stay was great.

David, 2박 가족 여행, 2021년 4월 30일

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This was our second time staying at desert breezes. This place is so peaceful and beautiful. We love that we can cook our own meals if we want , the beds are so comfortable. I just wished all the spas and pools were open but do to covid only 2 pools were available , one of the big pools was out of service.

Janet, 4박 가족 여행, 2021년 4월 22일

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Love this place! Great location with amazing restaurants

christopher, 2박 여행, 2021년 4월 16일

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Poor room condition and dirty. Overpriced.

The room was very outdated. Floors were disgustingly dirty. Bed and pillows were very uncomfortable and bed was squeaky with just the slightest movement. AC was very loud. Bathroom was very tiny!

Claudette, 2박 가족 여행, 2021년 4월 16일

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Nothing special

I have a bad knee so I requested a lower level. Our room was on the top floor with no elevator. The studio was nice enough but no view of any kind. The pool was very nice with few restrictions due to Covid. I’ve stayed here many times before and the experience was much better. Lower level with a view of the grounds is the best.

Bunny, 3박 여행, 2021년 4월 11일

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Great Family Getaway

Our stay was relaxing. Pool was amazing as well as the comfort of the room.

Anna, 2박 가족 여행, 2021년 4월 11일

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Love this place!

Loved this place! We stayed in a 2 bed/2 bath unit - perfect for our small children and us to have our own spaces. Also had a complimentary pack n play for our infant to sleep in. Place overall was clean, slightly outdated, but cleanliness was the most important. Beautiful grounds to take a walk. Loved that the property was gated. Everyone was friendly. Loved the tennis courts! Best part of our stay! Located near Indian Wells tennis garden and lots of shopping. Can’t wait to stay there again!

Katherine, 3박 가족 여행, 2021년 3월 15일

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Horrible Check in

We had informed the property that we would be arriving after the office was closed. When we arrived, the gate code provided didn't work. We called the after hours phone number and the service agent was not on the property, but was working remotely and was not able to open the gate for us. She claimed she was pressing the button, although it was not working. We confirmed that we were at the correct gate and address, but after an hour and 20 minutes, a car came through and the gate opened. Then we had to track down the lock box with our key to get inside the room. Once we got into the lockbox, we there were no instructions on where to go and there was not a map. We drove around this huge property for an additional 15 minutes to find out room. The property was hug and the signs were not well lit making check-in take nearly 1 hour and 30 minutes.

Sara, 2박 여행, 2021년 3월 12일

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