호텔 카지노 모렐리아, 모렐리아

We have stayed at this hotel at least half a dozen times in the past and this is the first trip during which we felt unappreciated. It started with our room. We had booked a balcony room and were happy to pay a higher rate for such a privilege. We were, however, given the worst room of the six available, even though in our three night stay one of the other more desirable (i.e. larger) rooms was always available. The maid left our room half cleaned the first day while she took a break to chat with her coworker. We had to inquire at the front desk about having it completed (which took a half hour while we chilled in the lobby). The valet attendant seemed indifferent on two separate occasions. Any one of these "slights" we would have brushed off, but with all of them together we didn't feel as welcome as visits past. On the plus side, the location could not be better and even though our balcony room was more cramped than we are used to at this hotel, it still offered a great view of the cathedral and surrounding park. We are not ready to write the Hotel Casino off, but hope to feel a bit more wanted next time.

Rooms do not have good air circulation. No a/c, just a fan.

Great place, rooms were nice lots of restaurant choices around. Historical area lots of old buildings to see all in good shape, lots happening in the square across the street Only bad thing was the elevator was not working so we had to take the stairs

The hotel was in an excellent location for everything you wanted to see and do. Room was spotlessly clean and had all of the amenities advertised. However, the room was located above an open shaft over the kitchen so it could be unsatisfactory for some. We were hardly in our room so it wasn’t too bothersome. The restaurant was fabulous, it was even written up in a magazine as one of the best 120 restaurants in all of Mexico.