툰드라 로지

There was no service to our room. The drain was not working, toiletries were not filled and there was a broken cabinet and light fixture. Also, the comforter had a red stain on it.

Check in was at 4pm got there and lot of the rooms weren't ready waited til almost 6pm for a room. They did give us a discount. Very short staffed

Check in was slow. Same poor girl at reception was checking out people from the store. She was very pleasant though, but short on staffing. Bar service was horrendous. Same type of issue. Bartender frequently had to leave the bar to grab food to-go orders from the kitchen leaving patrons sitting with empty glasses. I like the hotel, but the clientele was a little on the trashy side. Noise at night from upstairs was shocking. Drunken parents letting kids run around the room above at around midnight, and the folks across the hall were hosting shouting matches in the early hours. If it wasn’t for the water park I would be unlikely to frequent the place again ☹️

The room was very nice. We weren't able to get into our room until an hour after check in. We were planning on eating at the concession stand in the pool area, the website did not indicate that it was closed. Overall we were happy with our stay.

An excellent place for families with kids of all ages. Staff was courteous and helpful. Room service did not work because the phone number that you call for it rings another room, which was a bit of a let down. Honestly I felt worse for the poor family in room 138 that told me they had gotten a dozen calls for orders that evening. There was a used towel still hanging on the back of the door in the bathroom. House Keeping must not have checked behind the door. Other than that, Its a great time, and close to a lot of other things to do in Green Bay.

Water park and the food was great, but the room was dirty and the key cards kept breaking, staff was very friendly though and did a great job.

We went with grandkids for spring break weekend. Enjoyed our stay. They could use some more employees. Check in line was long and lines in the game room to cash in tickets. Could use more than one young person at the counter. Had to get wristbands everyday to use water park. If your there for the weekend they should give a band for the whole weekend. When we went to get them at the counter you had to wait at least an hour because check in line was so long and there wasn’t a person handing them out. The game room had a lot of out of service games and a lot of them took your token and you didn’t get to play or you didn’t get your tickets. Ticket eater only worked on one side and had to wait a long time to use that also. The cleaning staff were very friendly and helped us several times when we forgot our room key or had our hands full.

It was great

I think for over $200 a night it was just okay, we stayed in a king size room. The shower wasnt abything fancy at all, Ive stayed at cheaper hotels with better quality. Good thing im not too picky just thought it was cheap. Our sink was also so clogged It took forever to drain, looked like a ton of build up under the drain cover. Feel like that should have been noticed and dealt with before we even got in there. But over all we did get 4 passes for our room and it was just the 2 of us. Hottub was great and spacious, I do however wish kids had a curfew under the age a certain age. Too many splashing and jumping into it like it was a pool:/ you can also bring your own drinks into the entire waterpark as long as its in a plastic container, so that was also a plus. Over all a decent stay, but I do think its slightly over priced for the room we got. Probably better off staying elsewhere and getting a day pass to save money.

Family Vacation stay and rented THREE rooms. 389 Loft Suite, 377 King Bed and 288 Cabin Suite. 4pm check in not guarenteed for all THREE ROOMS 389 had early check in 377 check in not available till 4:30 288 check in not availabke till 5:00 For paying over $900 for the three rooms the following was undesirable: 1. The rooms were not vaccumed. 2. 389 Loft Suite 2/3 TV's were not functional and took a while for the front desk to determine a curcuit breaker was bad. 3. Paid for three extra wrist bands that were not able to be refunded. Overall, glad the family had an amazing time at the water park. However the room cleanliness was not up to par.