호텔 플라텐호프, 취리히

Very friendly staff, great hotel to stay in Comfortable and clean and cosy

The Plattenhof was away from downtown, in a quiet neighborhood near the University. I really liked the hotel, and the neighborhood. While we were there, there seemed to be some renovations underway which took the elevator out of service for part of the time, but I assume that is a temporary situation. That aside, the room was lovely, the neighborhood great, and the breakfast (included) very good.

Renovations, no hot water.

Has direct tram from central station and direct tram to downtown area and to the lake, neighbourhood is green and quiet as it is near university of Zurich, metress too soft, sunked in when lie on it and had backache next day but OK for one night with the reasonable price

We have an early train trip to Lucerne 5/30 so we asked one of the lady in the front desk if we can eat breakfast at 7:30am .She told us that it is ok but also told us it was holiday that day but still we can have breakfast before leaving for our trip to Lucerne. On the day of 5/30 the lady at the front desk told us no breakfast since the cook will come at 7:30am . We were upset because there was no communication between each other about the agreed time of breakfast. It would have been ok if the lady said it in a nice way. but she was rude . Hoping this will help u improving your attitude towards your clienr.