디즈니 뉴포트 베이 클럽, 꾸브레이

The location was great. The parks were walking distance from the hotel. Although there were a few things that we couldn’t look past. 1. When we opened our balcony. There were a lot of black widow spiders around. 2. They would constantly shut off our AC. The room was hot and we had to call multiple times to ask them to please turn it on cause we couldn’t control from the room. We called five times in one day until they actually turned it on. 3. I’m young and could most certainly climb into a tub but this one was too high. I almost slipped a few times and actually got bruises on my leg from hitting myself trying to get into the tub. 4. The tub had no curtain, just half on a glass door. And the other half of the tub was exposed. Which means after a shower there were puddles of water on the floor. Very strange setup.

Hi, since you asked. The bathtub in my room has not been cleaned well - there were still urine stains and hair on it when we check in. I informed the housekeeper and the night duty person came but no cleaning was done as it was too late. The next day, the housekeeper came to clean the room but the urine stains were still there. This shows me that the cleaning was not thorough. The other is about food supply. All food (even sandwiches and salads) were run out by 11:30pm after we finish our shopping in Disney Village. As you would imagine, we were tired after the whole day with Disney and was disappointed that the end of day experience was not taken care of well. For general service, I was also surprised that the staff did not greet us when we pass by them which is a norm in other Disney Parks. I think there are a lot of room for improvement for Disneyland Paris.

Absolutely brilliant stay, service and hotel fantastic.

Very nice stay - most suitable for children. A total Disney atmosphere. Walk to the parks is very beautiful and convenient- no need to take the shuttle. Breakfast is not included and is unreasonably expensive - 25 euro per person; There is no comfortable dinner solutions. The room is a bit too small. Bottom line - I think it’s the better solution in the area. Would definitely stay there again

This hotel has had a face lift in recent years. The rooms are getting scruffy and not up to the price paid by a long chalk. Its a 15 min walk from the park entrance, fine if the weather is kind.Remember you'll end up at the far end of the park so it is a long walk back at the end of the day. Once in the hotel it can be a very long walk to your room. Our bed sheets were not changed for the 3 nights we were there. One was ripped. The beds are comfortable. The bathroom was dirty. There is soap, shampoo and conditioner for you in little bottles. Nothing else, slippers, buds, shaving kits, robes, not even coffee or tea making. There is a coffee machine on the same floor but it was a 15 minute round trip from our room. 4 free coffees per room card per day. We booked 2 rooms for 3 nights through Hotels.com which advised there were two cancellation policies. What this meant we discovered is our room keys were disabled at day 2. It's a long walk back to reception who eventually sorted. On the check out day they also cancel the room keys without notice and before the check out time. Frustrating. For our last night we wanted a good mean and chose their yacht club restaurant. Sadly not to be - it's closed Sundays and Mondays despite the advertising saying its open every day.We ended up at the steakhouse at thunder mountain. Meal for 4 was 300 E. It was terrible. Paula (Disney store main street) needs a special mention for being so rude. Other than that, ok