1) 1 hour waiting for check in
2) have to carry trolley by myself to carry my luggages
3) don't provide disposable slipper for standard customer
4) no water / no refrigerator in the room
5) many people during magic hour (only 1 popular attracting for more than 30 minute waiting during magic hour)
6) no benefit for expensive rate
HAHM
1๋ฐ ๊ฐ์กฑ ์ฌํ
4/10
Tom
1๋ฐ ์ฌํ
2/10
martin
3๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Lovely hotel and room was lovely
Rebecca
1๋ฐ ์ฌํ
6/10
Helt ok opphold, overpriset iforhold til standard
Hamad
2๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Really pleasant
Radhica
3๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
Tuve un problema con el check in. Mis hijas aparecian como bebes, pero pague a Hoteles.com como niรฑas. A pesar de presentar factura el Hotel le nego el desayuno a mis hijas y lo tube que pagar yo. En la habitacion no nos cambiaban los vasos usados.
The place is beautiful and close to the parks. If you have any problem the staff is not qualified to provide real resolution to your challenges. Communication is poor and punctuality in service is not a priority. For sure in need of some Customer Service Training.