6/10
The location is spectacular with amazing views across Mondello beach. We had a great meal at the restaurant with a terrace table with spectacular views and the pool was great (only one open when we visited, 1st week of June, other shared with public pools were due to open the next week). Our room was clean and lovely with great aircon and balcony views. Access from the pool down to Crystal clear ocean. We liked the 60s decor that some found dated. The reason review not better is that our room key just wouldn’t work after the first 2 times. This is clearly a recurring problem and the staff at reception can be bordering on rude as they are clearly frustrated working in a place where basic infrastructure doesn’t work. Some staff, particularly the cleaning staff and some restaurant staff were very friendly, especially if you made the effort to speak Italian, but others were quite bad-tempered and grumpy. It doesn’t seem a happy workplace. Having said that, the price was reasonable and if all those niggles were sorted out I’m sure it would be much more expensive. Overall we enjoyed our stay and would consider booking again.
Alison
1박 여행
