4/10 - ๋ณดํต์ด์์
2025๋
8์ 11์ผ
Room / beds were very acceptable. We had a big issue with the check in process. Had 4 rooms reserved over 3 days. During check in process we made a point to desk staff that 1 room wouldn't be used until the next day but would be for the other 2 nights.. In the meantime the desk resold the room to others. When our last party arrived for check in as it was described they would be they advise there was No room for them. After much discussion with the desk they did find another room for use but this all took about 1.5 hours to handle at aprox 12 midnight. There is No question that the desk people didn't properly note what was going with our reservation. Their only comment was" not sure how this happened"
Jeff
Jeff ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
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