크라운 리젠시 레지던스 - 세부

Rooms are spacious but toilets need repair due to bathtub leakage

very good experience

We stayed there for 3 days. Bathroom showers is not working there's no flush in the CR TV is not working also. We called there maintenance several times but there is no action so we need to go to the reception and tell them again the issue of our room and nobody is helping us. Breakfast is good but you need to repeat yourself over and over again so you can get your order right. We are having a hard time to checkout because they lost all of our bills so we need to wait for an hours for them to fix. Poor customer service.

First, we boocked for superior room with ..like they said on the site description. view city.. When we came for chek in... so difficult to vive us key of the room cause wd don't have printed voucher...even we whown our tablet ... they finished to accept we send later on mail...when wd'l have wi.fi... they give us room without window and no city view.... we didn't accept it and shown the site description... then they upgraded on beautifull room with very nice room on mountains and balcony..