4/10 - 보통이에요
2022년 8월 18일
No luck with shuttle
We’ve stayed at this Sonesta previously and specifically chose it again for the free shuttle to American Family Field. My husband and I were in town for a baseball game. Our experience was fine until the shuttle back. Our driver, Ernesto, said to call when the game was over and he’d be back to collect us. The game went into extra innings so it was late when we called. The desk clerk said they were on the way. Twenty minutes later I called again and was assured that Ernesto was returning. My husband called a third time and was told Ernesto was off duty. Long story short, no shuttle and no Ernesto. We were the last ones standing in the dark parking lot which even the police on bikes had abandoned. Luckily we were able to get an Uber back to the hotel. Al, the night clerk, did compensate us for the cost of the Uber. Lesson learned, don’t expect a shuttle if it’s past 11 PM, the hotel will just leave you hanging! We will be finding another hotel in the future when we come to Milwaukee.
Janice 님, 1박 여행
Hotels.com 실제 이용 고객 후기