6/10 Good
Oct 30, 2024
Don’t waste your money!
This has always been our go to place to stay when visiting Buffalo. The hotel has not been maintained well and is starting to look rundown. Our room had dirt in the corners and under the bathroom vanity. It did not feel like a clean place to stay. Our room had to be moved since there was no cleaner and the room we were supposed to have wasn’t clean. There were signs on multiple doors indicating rooms were not clean. Does not instill much confidence in the rest of the hotels cleanliness. We had booked a larger room for 5 people and bad 2 towlels. Had to go down to the front desk 3 times before the laundry was finished at almost 10 at night to get towels. Each time we went out of the hotel, front desk staff was outside the front door smoking so had to walk through that to get to your car. Definitely won’t be staying here again!!
Stefanie
Stefanie, 1-night family trip
Verified Hotels.com guest review