페어필드 인 앤드 스위트 바이 메리어트 윌밍턴

Hotel was very clean, staff was very helpful and friendly.

It was okay. There was not enough shampoo and no body lotion in the bathroom. The toilet bowl had the blood stain spot on it. When I called in after we checked out the hotel due to some wifi charges on my account. Be aware of Wifi is not free. I spoke to the lady that answering the phone that night at the desk, she talked very rude to me and not being helpful & impolite I guess, she needs more training on customer service and communication skills. She didn't know how to explain to me about the charges. I wasn't happy on the 2nd day, I couldn't open my room door and kept asking the desk to get access to open my room. The door knock kept popping out and I got to push it back in every time when I left the room. No one come to take a look or fix it. I am rating a two stars for this hotel.

I always stay here when I am in Wilmington and it is by far my favorite of all the hotels I have stayed in there. The breakfast is excellent, plenty of parking, the rooms are comfortable, especially the mattress and the pillows

Nothing much to rave about. Checking in took forever. Got in around 6PM, only one woman working behind the desk telling someone on the phone how to use the computer, what to look for, what to click on, etc etc. I was the only one there. She hung up, checked me in, didn't even tell me what time breakfast was, guess she forgot. I rated Service high only because at breakfast the servers kept asking me if I needed help. That was nice of them.

Very friendly employees the room was clean and quiet. Everything went off without a hitch.