We stayed in Room 001. The room was fine but the bathroom wasnโt. We realised during our first shower that the walk in shower drains/levels were blocked. The floor flooded. Any clothes/shoes on the floor were instantly soaked through. The water even went into the bedroom. It was a disgrace. We couldnโt finish showering; clothes to wear that day were soaked. When we said it at reception they knew about it but yet hadnโt thought to tell us or put that room out of commission. It was unacceptable. The hotel should not let this room as it is. The apology was not good enough; too little too late. We couldnโt shower and the clothes for that day had to be put back into our bags soaked to then be carried for the day wet.
Simon
Simon ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 9์ 20์ผ
Good enough
For the money the hotel was acceptable, but the rooms could do with a spruce up. the breakfast was very busy and in a small space and not great value for money. I was given a disabled room with a disabled shower (Iโm not disabled) and it was overdue a refurbishment. It amazes me that when you book two rooms for family members they canโt put the rooms anywhere near each other - I was on the ground floor and my son on the 2nd floor. All the staff were lovely and friendly and helpful though . The food available in the evening was average but not cheap , a can of mineral water was ยฃ3.45.
Kathryn
Kathryn ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 9์ 20์ผ
Nice Hotel
Access to the hotel was excellent just off the M57 and the room was clean tidy and very comfortable.
Paul
Paul ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 9์ 16์ผ
Anthony
Anthony ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 9์ 15์ผ
ANNA
ANNA ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 9์ 14์ผ
Darren
Darren ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 9์ 14์ผ
Reassuringly reliable.
Stayed here loads of times. Always clean. Shower powerful. Bed comfy.
The place seems to be staffed by kids but they prove to be more than capable, in fact theyโre excellent. They are cheery, friendly and approachable.
Itโs a bit out of Liverpool and having a car will help, if you like flexibility of movement.
Anthony
Anthony ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 9์ 11์ผ
An unforgettable experience I would like to forget
A memorable experience for the wrong reasons. I was booked into an accessible room on the ground floor. The immediate impact entering the room was toxic chemicals beyond acceptable tolerance levels. I found an electric Fabreze air freshener on full emission. The need likely due to mould and Mal odour from the drains and bathroom. On closure inspection water stains on walls. Is this condensation and mould again? Cobwebs of great proportion in the room corner
I was late arriving and no option available to move. A very uncomfortable night with bad air irritation and headache. Windows locked and air conditions ineffective in improving the situation. The shower drain could not drain sufficiently to stop the water running over the whole bathroom floor and into the bedroom carpet. Likely more mould to be found there. Last resort st and watch television. Switched on and no signal to be had
Michael
Michael ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 9์ 9์ผ
candice
candice ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 9์ 8์ผ
Great staff but rooms are dirty and tired
On arrival at location with staff was so friendly it was unreal when we entered the room there was coffee stains all over the carpet only one barely working latch on the window. The door frame was loose and the side table next to the bed was hanging on by a thread I think the room's just need a bit of TLC and then the stay would have been ideal
Charlotte
Charlotte ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 9์ 5์ผ
Geoffrey
Geoffrey ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 9์ 4์ผ
Jonathan
Jonathan ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 9์ 4์ผ
Brian
Brian ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 9์ 4์ผ
Great stay
Patrick
Patrick ๋, ์น๊ตฌ์ 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 9์ 2์ผ
Chris
Chris ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 9์ 1์ผ
Leighann
Leighann ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 30์ผ
Harrison
Harrison ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 29์ผ
STUART
STUART ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 28์ผ
Francis
Francis ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 27์ผ
Rodney
Rodney ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 24์ผ
Good hotel and comfortable room. Staff friendly and helpful.
Paul
Paul ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 22์ผ
Jonathan
Jonathan ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 22์ผ
Alison
Alison ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 19์ผ
Hotel was good breakfast items needs little improbmrnt