샤나 바이 더 비치 호텔 레지던스 & 스파

overall was a pleasant experience. the service and hospitality of all the staff was wonderful. room was clean. would've loved for the water in the shower to be a little hotter. also there is no gift shop so if you need sunscreen or toiletries, you'll have to go into town a little to get them.

Place is a unique property. Beautifully kept and fantastic service. Based on what I had seen online and maybe being spoiled by the views at la Mariposa I had believed we would be looking out at the Pacific from the room or at least the pool. However, in keeping with the spirit of preservation the trees blocked any such view. Have to believe other rooms enjoyed that vantage.The walk down to the beach wasn't too bad and in a week in Costa Rica they clearly had the best breakfast.

Very nice room with an amazing view. GREAT staff!

The condition of the room was not great. The handle to turn on the water fell off when you turned on/off the water and sometimes just mid shower. There were black marks on the walls in bathroom. The coffee maker in our room was broken and leaked coffee everywhere. There was a frog that made his way into our room a couple times. There was a decent size gap between the door and the floor. I realize there is wildlife in the area and we enjoyed him but I know some people would not. With the hotel being on such a steep incline it is nice they offer rides on golf carts but these were non existent on Sunday. We were not there for a lengthy stay so we informed them of the room issues at check out and did get an apology but when there are so many lodging options and this one is on the more expensive side I expected more.

From begin to end the staff was friendly and attentive. Javier and Anai were amazing at breakfast.