샤나 바이 더 비치 호텔 레지던스 & 스파

Very nice room with an amazing view. GREAT staff!

From begin to end the staff was friendly and attentive. Javier and Anai were amazing at breakfast.

The condition of the room was not great. The handle to turn on the water fell off when you turned on/off the water and sometimes just mid shower. There were black marks on the walls in bathroom. The coffee maker in our room was broken and leaked coffee everywhere. There was a frog that made his way into our room a couple times. There was a decent size gap between the door and the floor. I realize there is wildlife in the area and we enjoyed him but I know some people would not. With the hotel being on such a steep incline it is nice they offer rides on golf carts but these were non existent on Sunday. We were not there for a lengthy stay so we informed them of the room issues at check out and did get an apology but when there are so many lodging options and this one is on the more expensive side I expected more.

It was awesome! Every staff member we came across was super nice. Breakfast was good, things clean, pool nice. We had a great time. Enjoyed the monkeys on our balcony and the sloths by the pool. Would recommend to other travelers.

Loved the hotel, the food, etc. Wish the room would of been a little bigger is all and the wifi was terrible from our room.