I have visited this hotel on a number of occasions over the years and each time found it to be very nice, the hotel had a refurbish a couple of years ago, which it needed and the rooms are pleasantly fitted out. My only complaint was the room I was allocated, unfortunately was directly above the outside eating area of the restaurant and the continuous noise of chairs being dragged along the concrete floor , which cannot be helped as people move chairs to sit down, can disturb you from early in the morning and again if you want to take a nap during the day/ early evening. unfortunately I think room 405 is only one of the rooms that the bedroom overlooks the pool/dining area of the hotel, all other rooms- the bedrooms are situated on the opposite side of the restaurant, overlooking the main entrance, where you are not disturbed.
The reception staff are incredibly helpful and speak very good english, not forgetting the chalet maids who always welcome you with a smile and would find someone straight away to assist if they could not understand you. All in all a lovely place to visit and stay, the complex offers everything you need for a holiday, grocery store, 2 pools, restaurants and peace and tranquility at the same time. I highly receommed this hotel.