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The room was tidy and comfortable. There were a couple mosquitos in the room, but otherwise it was nice. The spa was not in working operation when I was there, so I was disappointed. Otherwise, it’s well connected to city center with bus and tram.

We loved this hotel! The location was fantastic and the staff was even better. Breakfast was amazing. We wouldn’t hesitate to stay here again!!

I didn't end up staying at San Relais, though I paid for the night in the room. I accidentally booked two rooms for the same night due to an issue with the hotels.com app and neither hotels.com nor San Relais would allow me to cancel the night. While true that I had selected the no cancellation reservation, I only made the second reservation after the app told me the room was no longer available. I was not impressed with the customer service and wouldn't recommend staying there in the future in case you had a similar problem.

We were a family of 5 traveling to Rome and found this accommodation fantastic. Because we were 5 we needed to get two rooms and they wound up being adjoining with a door which worked out great. The location is very convenient being only two blocks from a metro and not too far of a walk to the Vatican and other attractions in the city. There are a ton of restaurants and other shops within a couple minute walk. We were welcomed by extremely friendly and helpful reception staff that spoke English very well and they interacted wonderfully with our kids. Our rooms were very clean and came with a nice spa welcome gift. Overall the place was modern, clean and well located. We really liked the top floor patio where breakfast is served, a lovely place to relax in the afternoon away from the bustling city and tourists. Highly recommend. My only knock is that our rooms 101 and 102 were facing the main street so there was some street noise from cars and people sitting outside at night at the next door cafe but not that big of a deal once we had the air conditioning on. Wi-fi was free but a bit spotty in our rooms.

We had a wonderful stay, the staff were very helpful and the location was perfect! We were able to walk to the Vatican within minutes! Plenty of restaurants around and we were able to walk to catch a shuttle bus to take us to the airport for 6 euro. I would definitely recommend this hotel!