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JW Marriott Hotel Shenzhen

5.0 star property
Unwind with aromatherapy or take your swing on the golf course. Then relax by the pool and savor delicious Asian cuisine.

Choose dates to view prices

Photo gallery for JW Marriott Hotel Shenzhen

Outdoor pool, open 7:00 AM to 10 PM, pool umbrellas, sun loungers
Executive lounge
Exterior
Lobby lounge
Executive Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Located near Splendid China Folk Village, JW Marriott Hotel Shenzhen offers a luxurious getaway. Tee off on the 18-hole golf course, unwind with aromatherapy at Yue Spa or enjoy Asian cuisine at one of the two on-site restaurants. With free in-room WiFi and a coffee shop, this hotel is perfect for relaxation.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Spa
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The current price is $138
includes taxes & fees
$130 per night
Mar 2 - Mar 3

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
  • 517 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Studio Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 646 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Exterior

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 463 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Exterior

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
  • 1076 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

Executive Suite, 1 King Bed, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
  • 861 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Golf View

Exterior

Studio Suite, 1 King Bed, Golf View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 646 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Futian Shangri-La Shenzhen

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.0 out of 10, Wonderful, (674)
Futian Shangri-La Shenzhen
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About the neighborhood

Map
6005 Shennan Boulevard, Futian District, Shenzhen, Guangdong, 518000

What's nearby

  • Coco Park Shopping Center - 5 min drive
  • Shenzhen Convention and Exhibition Center - 7 min drive
  • Happy Coast - 7 min drive
  • Splendid China Folk Village - 8 min drive
  • Window of the World - 8 min drive

Getting around

  • Shenzhen Intl. Airport (SZX) - 35 min drive
  • Hong Kong International Airport (HKG) - 55 min drive
  • Hong Kong Lok Ma Chau Station - 7 min drive
  • Shenzhen Station - 10 min drive
  • Sungang Railway Station - 12 min drive
  • Xiangmihu Station - 9 min walk
  • Chegongmiao Station - 19 min walk

Restaurants

  • ‪The Lounge - ‬10 min walk
  • ‪Café Chinois - ‬1 min walk
  • ‪皇潮食府 - ‬16 min walk
  • ‪钓屋 - ‬15 min walk
  • ‪星巴克 - ‬10 min walk

About this property

JW Marriott Hotel Shenzhen

JW Marriott Hotel Shenzhen puts you within a 10-minute drive of Coco Park Shopping Center and Huaqiangbei. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Cafe Chinois 万豪西餐厅, one of 2 restaurants, serves Asian cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a health club. Fellow travelers say great things about the helpful staff and overall property condition. Public transportation is close by: Xiangmihu Station is just 9 minutes by foot.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 402 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • All guests, including children, are required to present a valid government-issued ID card at check-in.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bicycle rentals nearby
  • Golf lessons nearby

Working away

  • Business center
  • 9 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Grab bar near toilet
  • Roll-in shower
  • Transfer shower
  • Lever door handles
  • Area rugs in room

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

Spa by JW has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Cafe Chinois 万豪西餐厅 - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Man Ho 万豪中餐厅 - This restaurant specializes in dim sum and serves lunch and dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 198 for adults and CNY 118 for children
  • Late check-out can be arranged for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 15 to March 31:
  • One of the swimming pools

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10 PM
  • The seasonal pool is open from April 01 to November 30
  • Guests under 13 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool with adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a deadbolt lock on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Also known as

JW Marriott Hotel Shenzhen
JW Marriott Shenzhen
JW Shenzhen
Marriott Hotel Shenzhen
Jw Marriott Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel
JW Marriott Hotel Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Does JW Marriott Hotel Shenzhen offer free cancellation for a full refund?

Yes, JW Marriott Hotel Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Hotel Shenzhen?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10 PM.

Are pets allowed at JW Marriott Hotel Shenzhen?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at JW Marriott Hotel Shenzhen?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at JW Marriott Hotel Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out are available.

What is there to do at JW Marriott Hotel Shenzhen and nearby?

Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. JW Marriott Hotel Shenzhen also has a seasonal outdoor pool and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near JW Marriott Hotel Shenzhen?

Yes, there are 2 onsite restaurants, featuring Asian cuisine.

What's the area around JW Marriott Hotel Shenzhen like?

JW Marriott Hotel Shenzhen is located on the Strip in Futian, a short 9-minute walk from Xiangmihu Station and 5 minutes' walk from Shenzhen Golf Club.

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JW Marriott Hotel Shenzhen Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Staff were amazing and thoughtful throughout our stay!
Suk Man, 1-night trip

10/10 Exceptional

Everything is great at this hotel
Wyndham Ming Hym, 1-night trip

10/10 Exceptional

So good
tian, 2-night trip

10/10 Exceptional

Very good
Dinesh, 2-night trip

4/10 Fair

Poor hygiene
The hygiene is very poor, the toilet and disposable items are all dirty. Don't use the bathtub, you will regret it after using it.
siying, 1-night trip

10/10 Exceptional

very good food and accommodation
Esther, 1-night trip

10/10 Exceptional

REALLY NICE HOTEL LOCATION IS GOOD
YUK SUET, 1-night trip

10/10 Exceptional

Beautiful hotel, well maintained, very friendly staff, everything perfect
Zhigang, 1-night trip

10/10 Exceptional

Excellent Service
The staffs are very pleasant and always ready to help
Jin, 2-night trip

10/10 Exceptional

Checked in was super efficient! Very friendly front desk staff!
Chak Lam, 1-night trip

10/10 Exceptional

nice and cosy
very nice and cosy
Chi Kei, 1-night trip

10/10 Exceptional

5 star hotel
Really nice hotel, if swimming pool area or rest room has hot water, will be more perfect
YUK SUET, 1-night trip

6/10 Good

Checking in is really slow.
Ning, 1-night trip

8/10 Very good

The lobby design is so old
Alan, 1-night trip

10/10 Exceptional

wonderful short stay!
wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.
MAYBELINE, 1-night trip

10/10 Exceptional

Good bathtub and clean facilities. Nice location and polite service. However, repeated noise was found during mid night from outside the room. Sound insulation of window was not adequate as traffic noise was heard at day time.
Eric, 1-night trip

10/10 Exceptional

Good
PEI CYUN, 1-night trip

8/10 Very good

The room was good but majority of the staff was not good at English.
YUSUKE, 1-night trip

6/10 Good

In general we were satisfied with the customer service of hotel staff, they were nice and helpful. Bathroom and the quality of shower gel, shampoo were very good. However, the air-con of our room had problems which was not cool enough, hotel changed another room for us and got improved. But the facilities in the room had a bit problems such as tv channels and quality.
KAI FAI, 1-night trip

10/10 Exceptional

Will be back again
Will be back again Before I go on with my review, I want to specially say my thanks to: 1) Alisa cui in the Reception, 2) Cindy in the reception for letting me experience a 1st class Hospitality. Stayed three nights at the JW Marriott Shenzhen. Excellent Titanium membership recognition, being upgraded to their corner suite(best available room). Nice food spread at the executive lounge. Located in Futian CBD, the hotel is only a 5-minutes' walk from the metro and with easy access to many local amenities. The rooms are a bit tired but well kept, making us feel that rooms are well-appointed and designed in a humanistic way. All in all, the hotel is a delight in Shenzhen, Would definitely stay here again.
Cheol Soo, 3-night trip

8/10 Very good

Room is clean and spacious. Location is good as it is near to the MTR. The only thing is that if you are taking line 11 then be prepared for a long walk inside the MTR station. Other than that it is only one station away from the high speed train station so quite convenient. The overall experience is good except the very last day when my mood got spoiled by a very rude staff in the hotel men’s room! The manager who handled my complain worked professionally so that made my overall experience better.

6/10 Good

Ms Yau
The services is not good enough , I used a lot of time to wait check in. Actually my check in time should be 2pm, I arrived on 3:30pm but I was waiting the room checking 1 hour, then I arrived in my room is 4:30pm What wrong with your hotel problem? Horrible experience.
sin kwan, 1-night trip

6/10 Good

Okay hotel but not up to par
Not up to par with the 5 star and price. Overall it’s an okay hotel to stay at, but on the older side, coffee machine was not provided in room. Service was mediocre. 2 people stayed in the room, but only 1 pair of slippers were provided,etc. Room is dated and some furniture have obvious scratch and chip on it. Location is good. Breakfast is on the simple side, nothing special. Would expect more with the price paid and as a JW standard, need some upgrade for sure.
1-night trip

2/10 Poor

Check in at 5pm but told me the executive floor room that i booked has been sold out and asked me to downgrade to normal floors but still grant me executive lounge access. very disappointed about this arrangement as overbooked is not my issue and how could you ask the guest to downgrade but not upgrade instead since it’s your internal issue of the arrangement. waited at the checked counter for half an hour then give us a double bed suite. however, the double bed suite was poor in condition: 1. usb socket near the bed one was not working at all for both usb socket; 2. air con was unable to adjust and keep being 26’C even i switched to 18’C, it was too hot over the night and couldn’t sleep at all; 3. wifi in the room is poor and always unable to connect internet even i have connected to the hote wi-fi and i was almost using my own data roaming; 4. TV reception is poo also, some channels was unable to watch or not clear due to the reception issue I am the Marriott member and i would say this is the worst experience i ever hard in Marriott hotels
Oi Ling, 1-night trip

10/10 Exceptional

Ka man, 1-night trip

General property information

Travelers Say
"The rooms are lovely with excellent air conditioning and good bedding."
Reasons to Book
Beautiful Rooms & Onsite Restaurant/Bar
Check-In Time
2:00 PM
Check-Out Time
12:00 PM