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Hilton Garden Inn Jacksonville Downtown Southbank

3.0 star property
Hotel with outdoor pool, near EverBank Stadium

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville Downtown Southbank

Daily cooked-to-order breakfast for a fee
Presidential Suite, 1 King | Living area | 37-inch LCD TV with satellite channels, TV
Exterior
Lobby
Outdoor spa tub
In the heart of Downtown Southbank, Hilton Garden Inn Jacksonville Downtown Southbank invites you to experience a blend of modern comfort and convenience. Enjoy an invigorating workout at the gym, take a refreshing dip in the outdoor pool, or savor breakfast and dinner at Garden Grill. With helpful staff always ready to assist, express check-in/out options for added ease.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Connecting rooms available
  • Electric vehicle charging point
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Hot tub
  • Room service
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Front-desk safe

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
$97 nightly
The total price is $110
Sep 28 - Sep 29
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 23 - Sep 24
Check availability for tonight Sep 23 - Sep 24

Tomorrow

Sep 24 - Sep 25
Check availability for tomorrow Sep 24 - Sep 25
Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 2 Queens, Accessible w/ Roll In Shower

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queens, Accessible w/ Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King, Accessible w/ Roll In Shower

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King, Accessible w/ Roll In Shower

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen

37-inch LCD TV with satellite channels, TV

Junior Suite, 2 Queen

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King, Mobility Access w/ Tub

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King, Mobility Access w/ Tub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King, Hearing Accessible

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King, Hearing Accessible

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King

Presidential Suite, 1 King | 1 bedroom, premium bedding, down comforters, in-room safe

Presidential Suite, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen, Hearing Accessible

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 Queen, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queens, Accessible w/ Bathtub

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queens, Accessible w/ Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen, Hearing Accessible

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen, Hearing Accessible

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queens, Accessible

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queens, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen

8.2 out of 10
Very good
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King

8.6 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby lounge

Southbank Hotel by Marriott Jacksonville Riverwalk

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
8.2 out of 10, Very Good, 1,568 reviews
$98 nightly
The price is $111
Oct 19 - Oct 20
Total with taxes and fees
Southbank Hotel by Marriott Jacksonville Riverwalk
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About the neighborhood

Map
1201 Kings Avenue, Jacksonville, FL, 32207

What's nearby

  • Florida Theatre - 2 min drive - 2.4 km
  • Prime F. Osborn III Convention Center - 3 min drive - 2.7 km
  • VyStar Veterans Memorial Arena - 4 min drive - 3.3 km
  • Daily's Place - 4 min drive - 4.0 km
  • EverBank Stadium - 5 min drive - 4.4 km

Getting around

  • Jacksonville International Airport (JAX) - 22 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 26 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 44 min drive
  • Jacksonville Station - 17 min drive
  • Kings Avenue Station - 5 min walk
  • Riverplace Station - 12 min walk
  • San Marco Station - 15 min walk

Restaurants

  • ‪Panera Bread - ‬3 min walk
  • ‪The Bearded Pig - ‬5 min walk
  • ‪Kava & Company - ‬1 min walk
  • ‪V Pizza - ‬2 min walk
  • ‪Tropical Smoothie Cafe - ‬8 min walk

About this property

Hilton Garden Inn Jacksonville Downtown Southbank

Hilton Garden Inn Jacksonville Downtown Southbank puts you within a 15-minute drive of St. Johns Town Center and EverBank Stadium. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness center and a hot tub are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Kings Avenue Station is 5 minutes and Riverplace Station is 12 minutes.

At a glance

DONE

Hotel size

    • 123 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (USD 20.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Fence around the pool

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting rooms
  • Conference space (1226 square feet)

Services

  • 24-hour front desk
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Garden Grille & Bar - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 7.50 to 21.50 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)

Parking

  • Covered self parking costs USD 20.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10 PM
  • Guests under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 15 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Garden Inn Downtown/Southbank
Hilton Garden Inn Downtown/Southbank Hotel
Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
Hilton Garden Inn Jacksonville Downtown/Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Southbank Hotel
Hilton Garden Inn Southbank
Hilton Jacksonville Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

Frequently asked questions

Does Hilton Garden Inn Jacksonville Downtown Southbank offer free cancellation for a full refund?

Yes, Hilton Garden Inn Jacksonville Downtown Southbank does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Garden Inn Jacksonville Downtown Southbank?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10 PM.

Are pets allowed at Hilton Garden Inn Jacksonville Downtown Southbank?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hilton Garden Inn Jacksonville Downtown Southbank?

Yes. Self parking costs USD 20.00 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Hilton Garden Inn Jacksonville Downtown Southbank?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hilton Garden Inn Jacksonville Downtown Southbank?

No, this hotel doesn't have a casino, but bestbet Orange Park (21-min drive) is nearby.

What is there to do at Hilton Garden Inn Jacksonville Downtown Southbank and nearby?

Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Hilton Garden Inn Jacksonville Downtown Southbank also has a 24-hour fitness center.

Are there restaurants at or near Hilton Garden Inn Jacksonville Downtown Southbank?

Yes, there's an onsite restaurant.

What's the area around Hilton Garden Inn Jacksonville Downtown Southbank like?

Hilton Garden Inn Jacksonville Downtown Southbank is in Southside, a short 5-minute walk from Kings Avenue Station and 16 minutes' walk from Museum of Science and History.

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Reviews

Hilton Garden Inn Jacksonville Downtown Southbank Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Location

8.8

Staff & service

8.4

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • The on-site restaurant offered good food and a full bar with courteous and attentive service. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Parking
Location
Restaurant
Hot Tub
Bed
Air conditioning
Bathroom

Reviews

10/10 Exceptional

Had an enjoyable stay
Zacary, 1-night trip

8/10 Very good

This hotel was centrally located near great all the event locations and the property is well maintained.
Asha, 1-night trip

10/10 Exceptional

Greatplace to stay in San Marco..!!
Peter, 3-night trip

10/10 Exceptional

Will Stay Again

Very nice facilities! Be prepared to pay a parking fee. Very clean, convenient location, very quiet.
Wendell, 2-night trip

8/10 Very good

The hotel was a little dirty but still nice compared to other hotels in the area.
Marvea, 2-night trip

2/10 Poor

Stay at the Holiday Inn next door!

Unable to check in. No employees onsite for over an hour.
James, 1-night trip

8/10 Very good

overall stay was good
Manohar, 4-night trip

8/10 Very good

Close to downtown

The staff was friendly and the hotel was nice but I didn’t get my room serviced so had no coffee in the am. They should include breakfast buffet since it was very small and meager. I would stay again
Michael, 2-night trip

10/10 Exceptional

Excellent
Katherine, 1-night trip

10/10 Exceptional

Good budget hotel - clean, good service, decent food in restaurant.
Jose, 1-night trip

8/10 Very good

Clean and comfortable
Candie, 1-night trip

10/10 Exceptional

Excellent hotel.
Bob, 1-night trip

6/10 Good

HGI JAX Review

Mehhhh, the hotel is worn, showing it's age. It was okay, but as always super glad to leave.
Craig, 1-night trip

10/10 Exceptional

No complaints

No complaints at all. Very welcoming
Robert, 2-night trip

8/10 Very good

Overall the stay was ok.. besides the chair in the room having a blood stain on it.. no pool privacy being that the pool is on front street.. hate that the pool is being shared between two hotels
1-night trip

10/10 Exceptional

Efficient and friendly staff, clean room, short drive to Amelia Island.
Lisa, 2-night trip

4/10 Fair

Unless your on a tight budget go elsewhere.

This hotel is very run down. You can tell they are renovating but I have stayed in many of the hotels in the area and this one left alot to offer. The rooms were ok and clean but the lobby is falling apart the breakfast area is about 104 degrees and the halls and ceiling tiles falling. Pool area is a very basic pool. Breakfast was very good that i have to say! Although it ends very early and you cant take anything to your room so for those with children that like a sleep past 8am good luck.
Eric, 1-night trip

2/10 Poor

Stay ok , but Hilton charged my card twice and refused to get be refund , never staying at Hilton again
Gilbert, 3-night trip

8/10 Very good

Nice property and location for tourism in Jacksonville.
Ravinder, 1-night trip

10/10 Exceptional

great spot
Lisa, 2-night trip

10/10 Exceptional

Great location for all things Jacksonville

A little noisy (my room was next to the freeway) but overall this hotel was very clean. The staff were all friendly and the room was comfortable. It's also in a great location for all areas of Jacksonville. The breakfast left a little to be desired, but overall it was a great hotel.
Jessica, 2-night trip

10/10 Exceptional

Very comfortable stay.
Angel, 1-night trip

10/10 Exceptional

we liked everything about our stay and will stay there anytime we go to any of their locations
Robert, 1-night trip

4/10 Fair

Lobby smelled great and was very welcoming! But each of the floors and the room smelled terrible. We asked for a non smoking room and yet it smelled horribly like smoke. The water that came out of the faucet was brown.
Akiva, 1-night trip

10/10 Exceptional

Great visit!!!

Easy access off interstate and close to restaurants! Staff beyond helpful!!!
Gillian, 1-night trip