호텔 베스트 4 바르셀로나

The hotel is average at best, while there’s nothing to brag about there are things to complain about. When I arrived with my partner we realised the plug hole in our sink was blocked so the sink couldn’t let water out, we called the help desk and let them know asking if they could send someone to fix it for us which we were told the handyman isn’t here for the next couple of days. We were told however that they will move us rooms in the morning, so with this in mind my partner and I packed up our bags for the room change. When the morning came and we called asking when we’d be able to move we were answered by a woman who was unbelievably rude and patronising and who blatantly refused to help saying things like “why do you want to move because of the sink” “who told you to pack your bags” “no you can’t change room there’s no other rooms available” bearing in mind we were just explaining to her what one of her colleagues had told us just the night before. In the end it turned out the handy man was working and he cane to sort the sink out which took all of an hour and a half in which my partner and I had to sit in the room waiting for him to finish. We also chose to have breakfast included in our stay and the breakfast is absolutely nothing special, definitely not worth the extra money. While the hotel is 15minutes away from the beach the surrounding area leaves much to be desired! It is located in what I can only think of as a dodgy part of Barcelona with no good shops or bars

Near the main road I needed to use but just a bit far from centre

Staff was nice but this hotel is an older hotel that is ~10m from public transportation. Not a central location and definitely not a 4-star hotel. Other than that, clean place to stay.

The best 4 Barcelona hotel is located in a great place, easy to head to the city and very close to the beach so plenty of lovely restaurants to eat at and a lively night life. The hotel however was not great. We were given a nice room at first but the bath was unbelievably dirty as though someone had stood in with muddy shoes. We asked for our hotel room to be changed, and the lovely staff member changed it for us. I the second room the drainer in the bathtub was snapped in half but as it was clean we stayed in that room. The sink would overfill and not drain ALL the time making it almost impossible to wash your hands. And the towels we got looked used and was full with hair so we ended up buying new towels.

They changed for the gym and sauna facilities. Rooms were not as described in the reservation. No upgrade offered as described in the reservation.

NIce place, quet and safe, near metro and city bus, very good breakfast, my recommendation.

The room staff is very friendly and very professional

Outstanding nice good clean hotel and good buffet

So closed to cafes, restaurants transportation tourist bus stop, stores, mercado. It’s a well kept building in a nice and secure location. Service was good Overall it was fantastic. I will go back any time

I was disappointed about there being no A/C, a microwave or a bathroom door that’s fully shuts(0 privacy if I’m taking a shit and I have people over)