Hi!
We stayed for the first time in a Holiday Inn Express book in date 28.6.25 for one night. I am afraid the main memory we will have is the poor mattress. It appeared to be quite an old sprung mattress with an add on thin mattress topper. My wife and I did not have the best sleep because whenever one us moved the rest of the mattress did as well. This was of course very disappointing. We were in room 503 which on the whole was โtiredโ. However on a positive note the shower was amazing as were the staff and the breakfast. I did report the mattress when booking out. Thank you.
Nick
Nick ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 26์ผ
Wouldn't recommend.
The hotel is quite tired. The room I had needs a refurb as the carpet, despite them saying had been professionally cleaned, was disgusting. The sofa arms and back were disgusting as was the remote control. The office chair was caked in something white and had not even been wiped. However the bathroom and sheets were very clean. The matress was old and sagged in the middle so I was glad I was travelling alone. Breakfast was quite basic, the coffee machine awful and the sausages very overcooked.
The hotel was very noisy with me being able to hear water pipes and aircon most of the time. I was also awoken each night by banging and creaking doors. This was exasperated by the 45 mins of the bin wagon emptying commercial bins at 10.30pm.
When I told the staff about the room, they were already overbooked so couldn't move me but offered to change the office chair and said they'd award me some reward points.
Sara
Sara ๋, 3๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 26์ผ
Worst hotel stay
One of the worst hotels I've stayed at. Bed was not comfortable, no baths, doubt bedding was changed between guests. Breakfast wasn't great, hash browns were dry, sausage dry. No pressing iron in room and when i called down requesting i was asked to come down and get it myself. Was given a terrible iron that the face was so strained, had to ask for a change. It was all far below expectation. I thoroughly regretted my choice.
Ruth
Ruth ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 23์ผ
.
Jan
Jan ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 21์ผ
Tracy
Tracy ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 20์ผ
Alexandre
Alexandre ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 10์ผ
Fantastic
Joseph
Joseph ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 7์ผ
Room was clean and smelt fresh,beds very comfortable. The bathroom was spacious. Breakfast was good, the only negative was the hash browns, they are kept in an open dish, which means they cool down very quickly, they were barely warm whilst the sausage, bacon and scrambled eggs were hot, also the tomatoes werenโt grilled they were also cold
Margaret
Margaret ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 31์ผ
The carpet in our room was badly stained and the shower cubicle leaks with a weak shower head
Neil
Neil ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 28์ผ
Tafsir
Tafsir ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 26์ผ
Christine
Christine ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 26์ผ
Ken
Ken ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 24์ผ
Very Good
100% from reception arrival, comfort and departure. All staff very helpful.
Andrew
Andrew ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 21์ผ
Great location friendly staff
Slow check-in due to a lot of guests arriving at the same time but all available staff worked efficiently to check guests in.spacious room albeit dark due to lack of natural light. Good breakfast & Wendy was extremely helpful at retrieving my phone charger left in the room.