My wife and I stayed here for 3 nights last week. We made the reservation before reading some of the on-line reviews. After reading the reviews, some of which were pretty negative, we almost cancelled, but elected to go ahead with the reservation. That proved to be an excellent decision, as we absolutely loved Nafplia Palace Hotel. The location is fantastic, the room was one of the most amazing I have ever stayed at, service and food were wonderful. We chose a villa with a private pool, and paid an extra fee to heat the pool, which was very nice. The room was huge. There are many electrical switches in the room, and that took some getting used to, as well as a bit of instruction from the staff, but this was just a small distraction rather than a big issue. We had a rental car, so the plentiful free parking was a benefit. Our experience was excellent, but from some of the other reviews it may depend on what room you get, and in our case we have no complaints. If we go back to mainland Greece we would look forward to staying here again. Part of the hotel consists of villas, and another part, which is currently closed, is comprised of what we were told are conventional hotel rooms. We were very happy with the villa we were assigned.