Neptune Luxury Resort, Greek Islands: Hotel Reviews, Rooms & Prices

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Luxury Kos hotel with full-service spa, connected to the convention center

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Dates

December 2024

January 2025

On the beach, sun loungers, beach umbrellas, beach towels

Indoor pool, 4 outdoor pools, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

VIP Access

Exceptional

Popular amenities

Bar

Connecting rooms available

Free breakfast

Gym

Free parking

Main amenities

Daily housekeeping
On the beach
Restaurant and 2 beach bars
2 poolside bars
Full-service spa
4 outdoor pools and indoor pool
Free water park
Free children's club
Free supervised childcare
4 outdoor tennis courts
Fitness center
Sauna

Feel at home

Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
Refrigerator
Connecting/adjoining rooms available

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 19 of 19 rooms

Luxury Suite, 1 Bedroom

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

55 sq m
Sea view
Sleeps 3
1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Superior Double or Twin Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Refrigerator

Blackout drapes/curtains

Private bathroom

Bathrobes

Sleeps 2
2 Twin Beds

Executive Apartment, 2 Bedrooms, Beachfront

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Kitchen

Refrigerator

65 sq m
Sleeps 5
2 Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

Suite

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Refrigerator

40 sq m
Sleeps 3
1 King Bed

Superior Twin Room Private Pool

Highlights

Soundproofed

Private pool

Air conditioning

Connecting rooms available

Refrigerator

Blackout drapes/curtains

Private bathroom

Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Executive Apartment

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Kitchen

Refrigerator

65 sq m
Sleeps 5
1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Deluxe Twin Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Separate bedroom

Blackout drapes/curtains

25 sq m
Sleeps 3
2 Twin Beds

Superior Apartment

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Kitchen

Refrigerator

50 sq m
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Standard Twin Room Sea View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Refrigerator

Blackout drapes/curtains

Hair dryer

Private bathroom

25 sq m
Sea view
Sleeps 2
2 Twin Beds

Superior Twin Room sea view

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Refrigerator

Blackout drapes/curtains

Private bathroom

Bathrobes

Sea view
Sleeps 2
2 Twin Beds

Standard Twin Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Refrigerator

Blackout drapes/curtains

Shower/tub combination

Bathrobes

25 sq m
Sleeps 2
2 Twin Beds

Family Room (Deluxe)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Refrigerator

Sofa bed - single

Blackout drapes/curtains

Rainfall showerhead

56 sq m
Sleeps 4
4 Twin Beds

Standard Single Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Blackout drapes/curtains

Hair dryer

Sleeps 1
2 Twin Beds

Deluxe Twin Room, Sea View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

Renovated in 2015

Separate bedroom

25 sq m
Sleeps 3
2 Twin Beds

Presidential Suite, Sea View (Meltemi)

Highlights

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

170 sq m
Sleeps 4
1 Queen Bed and 2 Twin Beds

Superior Apartment, Beachfront

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Kitchen

Refrigerator

50 sq m
Sea view
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Executive Suite

Highlights

Balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Refrigerator

Pillow menu

65 sq m
Sleeps 5
1 Queen Bed, 2 Large Twin Beds and 1 Large Twin Sofa Bed

Luxury Suite, 2 Bedrooms

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

95 sq m
Sleeps 4
2 Twin Beds and 1 Queen Bed

Superior Family room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Refrigerator

2 bedrooms

Blackout drapes/curtains

46 sq m
Sleeps 5
4 Twin Beds

Similar properties

Pool

Free breakfast

Spa

Airport transfer

About the neighborhood

Mastichari, Kos, 853 02

What's nearby

Neptune Hotel Strand - 5 min walk
Lido Waterpark - 3 min drive
Mastichari Beach - 8 min drive
Marmari Beach - 9 min drive
Tigaki Beach - 16 min drive

Getting around

Kos (KGS-Kos Island Intl.) - 15 min drive
Kalymnos (JKL-Kalymnos Island National) - 12 miles/19.3 km
Leros Island (LRS) - 28.2 miles/45.3 km

Restaurants

‪Neptune Hotels Restaurant - ‬2 min walk
‪Restaurant Marmari Beach - ‬8 min drive
‪Ambrosia Restaurant - ‬9 min drive
‪Tam Tam Beach Bar - ‬5 min drive
‪Lido Waterpark - ‬5 min drive

About this property

Neptune Luxury Resort

At Neptune Luxury Resort, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll have access to onsite snorkeling, windsurfing, and sailing. There's plenty of fun with the 4 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. Offering ocean views, Umami Asian Restaurant serves Asian cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 beach bars, an indoor pool, and a free kid's club. Fellow travelers love the helpful staff.

Languages

English, German, Greek

At a glance

Hotel size

- 569 rooms
- Arranged over 2 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
- Express check-in/out available
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival

Required at check-in

- Credit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Babysitting*
- Free supervised childcare
- Free children's club

Pets

- Pets not allowed

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms

Parking

- Free onsite self parking
- Wheelchair-accessible parking on site

Other information

- Designated smoking areas (fines apply)

Property amenities

Food and drink

Free buffet breakfast each morning 7:30 AM–10 AM
2 beach bars
2 poolside bars
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Private dining
Room service (limited hours)
Snack bar/deli

Traveling with children

Free children's club
Free water park access
Children's pool
Mini golf
Playground
Free supervised childcare/activities
Children's menu
Children's games
Toys
Beach toys
Pool toys
Stroller
Lifeguard on site

What to do

On the beach
Tennis lessons
Fitness classes
Pilates classes
Yoga classes
Beach volleyball
Basketball
Racquetball/squash
Archery
Mini golf
Mountain biking
Canoeing
Sailing
Snorkeling
Windsurfing
Shopping
Pool table
Access to nearby outdoor pool
Access to nearby indoor pool
Hiking/biking trails nearby
Horse riding nearby
Windsurfing nearby
Scooter/moped rentals nearby

Working away

24-hour business center
Meeting rooms
Computer station
Conference center (19106 square feet of space)

Services

24-hour front desk
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas

Facilities

37 buildings/towers
Built in 1991
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Mosquito nets
Fitness center
4 outdoor pools
An indoor pool
Free water park
Shopping mall on site
Arcade/game room
Full-service spa
Spa tub
4 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Waterslide
Lockers available
Banquet hall

Accessibility

Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Grab bar near toilet
Bathroom emergency pull cord

Room amenities

Be entertained

Television
Satellite TV channels

Home comfort

Air conditioning
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Window screens

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided

Freshen up

Free toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Desk
Free WiFi and wired internet
Phone

Food and drink

Refrigerator

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Spa

Neptune Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Guests under 16 years old are not allowed in the spa.

Dining

Umami Asian Restaurant - Overlooking the ocean and pool, this theme restaurant specializes in Asian cuisine and serves dinner only. A children's menu is available.

Taverna - This poolside restaurant specializes in Greek cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Osteria - Overlooking the ocean and garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available. Open daily.

MEATing Grill House - This steakhouse specializes in American cuisine and is located by the pool. Open select days.

Main Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge of EUR 50.00 (subject to availability)

Children & extra beds

In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number 1471Κ015A0416400

Also known as

Neptune Convention Centre

Neptune Convention Centre Kos

Neptune Hotels Resort

Neptune Hotels Resort Convention

Neptune Hotels Resort Convention Centre

Neptune Hotels Resort Convention Centre Kos

Neptune Hotels Convention Centre Kos

Neptune Hotels Convention Centre

Neptune Luxury Resort Kos

Neptune Luxury Resort Hotel

Neptune Luxury Resort Hotel Kos

Neptune Hotels Resort Convention Centre Spa

Frequently asked questions

Does Neptune Luxury Resort offer free cancellation for a full refund?

Yes, Neptune Luxury Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Neptune Luxury Resort?

Yes, there are 4 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Neptune Luxury Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Neptune Luxury Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Neptune Luxury Resort?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is noon. Late check-out is available for a charge of EUR 50.00 (subject to availability). Express check-in and check-out are available.

What is there to do at Neptune Luxury Resort and nearby?

Have fun with onsite activities like mountain biking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 4 outdoor swimming pools. Neptune Luxury Resort also has 2 poolside bars, 2 beach bars, and a sauna, as well as a steam room, an arcade, and a garden.

Are there restaurants at or near Neptune Luxury Resort?

Yes, Umami Asian Restaurant offers Asian cuisine, garden views, and poolside dining.

What's the area around Neptune Luxury Resort like?

Neptune Luxury Resort is located a short 5-minute walk from Neptune Hotel Strand.

Neptune Luxury Resort Reviews

9.6

Exceptional

Underwhelmed and Impressed at the same time

There were a few oddities like no iron available, you had to use their dry cleaning service which was a fee. The variety of food options during dinner at main dining hall was lack luster since this is not an all inclusive resort and snack availability between meal services was almost next to in-existent. The prices of the meals at the restaurants on the resort were on the pricier side considering how much we paid. The resort wasn’t as lively as we thought it was going to be. They didn’t deliver on the activities at all. If I take away these and other things that were odd, the resort itself was beautiful and the staff I would say was 110% the best. I just wished some things were different because I really think the resort is nice

Marie, 7-night family trip

Verified Hotels.com guest review

10/10 Exceptional

Sep 26, 2024

Róisín, 1-night trip

Verified Hotels.com guest review

10/10 Exceptional

Sep 19, 2024

Excellent facilities and staff

Timothy Adam, 4-night romance trip

Verified Expedia guest review

10/10 Exceptional

Sep 18, 2024

A resort hotel so not much around it. However we had already had a few days near Kos town for sightseeing so a few days here relaxing was great. A big complex with plenty of space and lots of areas for sunbathing including a beach. Plenty of sunbeds. We did half board and the food was good. Plenty of restaurants on site if you prefer to pay each night. Rooms appear brand new with quality furnishings and decor and clarins toiletries.

Christine, 3-night romance trip

Verified Expedia guest review

10/10 Exceptional

Sep 16, 2024

We can highly recommend the accommodation. It was very clean and the food was very good and the staff were very friendly.

Meltem, 2-night romance trip

Verified Expedia guest review

10/10 Exceptional

Sep 14, 2024

Engin, 2-night trip

Verified Expedia guest review

4/10 Fair

Sep 10, 2024

2 out of 5 star review

Hotel is not as good as it looks on pictures, it is suitable for OAP’s not young couples as most of the hotel activities are based for old people. The food in breakfast is average and the night entertainment is awful and needs a lot of work on making it better and fun for tourists. The hotel in general is a 2/5 for me because it has a lot of things which can improve

4-night trip

Verified Hotels.com guest review

6/10 Good

Sep 6, 2024

Stayed for 2 nights whilst travelling around Kos , beautiful hotel, definitely worthy of 5 stars, immaculate grounds, pools and bar areas . Staff mostly very lovely, rather rude reception staff however , largely due to the MAJOR ISSUE we had with our room . We booked a superior sea view room which was incredible inside ,beautifull appointed , wonderful bathroom, HOWEVER, the hotels website states this room type are located in the bungalows, we were given a room in a block ,top floor , 3 storeys high ,with no lift , and FIVE flights of stairs up and were told " yes , this is a bungalow room !!!!!!" They were totally unwilling to move us unless we paid for an upgraded room , we had already paid £100 for that upgrade. No way was it suitable for anyone with a mobility issue but the staff and also the manager were not interested in the upset it caused us , i showed them the text on their own website stating in bungalows, they insisted the block was a bungalow ,total nonsence and exsapersting. Now for the view it was a pool view room , with a side sea view in the distance . Having travelled extensively around greece i would say their customer service/ care is nowhere near that of Ikos, Mitsis or Grecotels , we felt as a 95 % german clientel base they were very unintested in us as British guests. Overall ,a beautiful 5 star hotel which left us unhappy and disasastified , total waste of our money .I would say choose your room very carefully , as false info on their own site !!!!

Gaynor, 2-night trip

Verified Hotels.com guest review

Aug 22, 2024

Everything was amazing

Rossi, 1-night trip

Verified Expedia guest review

10/10 Exceptional

Aug 16, 2024

We had a wonderful family holiday at Neptune. Cannot fault the service and the grounds and amenities are beautifully kept. Our kids (7&11)particularly enjoyed the daily football matches, evening open air cinema and evening entertainment. We also enjoyed the water sports on offer as well as doing absolutely nothing lounging by the pool with the beautiful sea view! Would highly recommend for a relaxed family holiday and look forward to returning in the future.

Alexa, 12-night family trip

Verified Expedia guest review

10/10 Exceptional

Aug 10, 2024

Highly recommended.

konstantinos, 1-night family trip

Verified Expedia guest review

10/10 Exceptional

Aug 3, 2024

Jul 24, 2024

Marios, 5-night trip

Verified Hotels.com guest review

8/10 Very Good

Jul 22, 2024

David, 1-night trip

Verified Hotels.com guest review

10/10 Exceptional

Jul 13, 2024

Gorgeous Kos getaway

It was an absolutely stunning resort with lots of things to do, beautiful pools, gardens, activities, and wonderful food! We had a magical time for 2 days and wish we could have stayed longer.

Corinne, 2-night trip

Verified Hotels.com guest review

10/10 Exceptional

Jun 16, 2024

Brilliant hotel, everything taken care of, staff were really nice and helpful, room was amazing, pools were clean, plenty to do and see, beach is great. So nice!

Gad, 7-night family trip

Verified Expedia guest review

4/10 Fair

Jun 14, 2024

Rodrigo, 7-night trip

Verified Expedia guest review

10/10 Exceptional

Oct 28, 2023

Lovely hotel with friendly staff.

Sivasudhan, 7-night romance trip

Verified Expedia guest review

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Neptune Luxury Resort

Choose dates to view prices

Photo gallery for Neptune Luxury Resort

Reviews

Exceptional

Popular amenities

Main amenities

Feel at home

Room options

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom

Highlights

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Highlights

View all photos for Executive Apartment, 2 Bedrooms, Beachfront

Executive Apartment, 2 Bedrooms, Beachfront

Highlights

View all photos for Suite

Suite

Highlights

View all photos for Superior Twin Room Private Pool

Superior Twin Room Private Pool

Highlights

View all photos for Executive Apartment

Executive Apartment

Highlights

View all photos for Deluxe Twin Room

Deluxe Twin Room

Highlights

View all photos for Superior Apartment

Superior Apartment

Highlights

View all photos for Standard Twin Room Sea View

Standard Twin Room Sea View

Highlights

View all photos for Superior Twin Room sea view

Superior Twin Room sea view

Highlights

View all photos for Standard Twin Room

Standard Twin Room

Highlights

View all photos for Family Room (Deluxe)

Family Room (Deluxe)

Highlights

View all photos for Standard Single Room

Standard Single Room

Highlights

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View

Highlights

View all photos for Presidential Suite, Sea View (Meltemi)

Presidential Suite, Sea View (Meltemi)

Highlights

View all photos for Superior Apartment, Beachfront

Superior Apartment, Beachfront

Highlights

View all photos for Executive Suite

Executive Suite

Highlights

View all photos for Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms

Highlights

View all photos for Superior Family room

Superior Family room

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Neptune Luxury Resort

Languages

At a glance

Hotel size

Arriving/Leaving