Hotel was ok. The shower doors have mildew all over even the tiles in the bathroom have mildew. You guys need to make sure your housekeepers are scrubbing down these bathrooms. This is the most important things in a hotel stay.
Damaris
2๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Excellent
Morgan
1๋ฐ ์ฌํ
2/10
Travis
2๋ฐ ์ฌํ
2/10
so dirty and no response for request.
Even I ask for shower chair for handicap person, they didn't even prepare for it, finally brought last broken one so we have so many hardship to take shower for handicap person and assistance. House keeping for second night was ok. But first night already prepared for customer was really, really terrible. Valet was also so bad to treat for wheel chaired customer.
Richard
2๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
Samantha
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Michelle
2๋ฐ ์ฌํ
6/10
Suzanne
3๋ฐ ์ฌํ
10/10
Kenneth
1๋ฐ ์ฌํ
8/10
The hotel itself was quite nice. Very traditional with a grand lobby. We had an issue with the drain in one of the double sinks. The room was quite large. Looks like they renovated to merge two guest rooms into one large room at some point. The location on the other hand is sketchy. Close to the bus terminal and lots of strange characters on the streets around the hotel.
Jeff
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
.
CHRISTOS
1๋ฐ ์ฌํ
10/10
You to get panhandlers around the hotel, asking for money. But the front doors to the hotel are locked and you canโt get in without a room key.
Cristina
4๋ฐ ์ถ์ฅ
10/10
RICHARD
1๋ฐ ์ฌํ
10/10
margaret
1๋ฐ ์ฌํ
10/10
Kami
1๋ฐ ์ฌํ
10/10
We arrived on Friday to attend a Syracuse crunch game and we have no idea Saturday would be parade day (St Patrickโs)! We were supposed to check out Saturday, but we couldnโt leave because all the roads were blocked for the parade. Luckily, the hotel had a room and we ended up staying another night. I am so glad we did because the hotel offered a variety activities regarding the parade and we had the absolutely best time.
Gerri
1๋ฐ ์ฌํ
4/10
A used contact lens on the bathroom counter, no toilet paper and mold in the shower were not highlights. Old building which is in dire need of a reno/upgrade.
People and service were great though. Need massive upgrade in cleaning / room prep service.
Lee
1๋ฐ ์ฌํ
10/10
Very nice hotel
Ralph
1๋ฐ ์ฌํ
8/10
All night I listened to a door slamming. Not a quiet place, people outside screaming and honking their horns at all hours. The icing on the cake was housekeeping knocking on my door at 8AM and again at 8:15AM, then acting shocked that I was in the room let alone that I was annoyed. It was absurd to be waking people up. Check out is noon, not 8.
Jamie
1๋ฐ ๋ก๋งจํฑ ์ฌํ
8/10
The hotel is amazing. It is gorgeous and the place is convenient. The city is abandoned everything is closed and ended. Itโs so sad to see thatโs happening.
Laura
1๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
The hotel was great. The bathroom could have been a little cleaner.
Jonathan
1๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
The staff was amazing and very accommodating. I checked in late so they allowed me to checkout late. Thank you so much. I will definitely come back if I travel to Syracuse.