Door did not lock and other family members doors did not lock either. Worst experience I have had in a long time.
Michelle
Michelle ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 10์ผ
We had to return to check in. We were told the system was down. There was not a remote so I asked the front desk for one. The one we were given did not work.
Mary Rachel
Mary Rachel ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 29์ผ
Mold in walls
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 29์ผ
Christopher
Christopher ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 23์ผ
Comfortable
It was clean and comfortable. Hot breakfast was great. Only problem, the room was not ready at check-in time of 2pm. Had to wait an hour but that did not ruin our stay there.
Tanika
Tanika ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 21์ผ
Loud a/c units
Room was clean, but no hot water in the shower and the a/c unit was making loud noises and it was really loud at night.
Francisco
Francisco ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 23์ผ
Sue
Sue ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 22์ผ
La seรฑora de recepcio muy mal geniio hueke muy muy feo el hotel a humedad.
Maria
Maria ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 12์ผ
Stay here for the nice lady
When I checked in the lady that checked in, was so nice to me sheโs very friendly. Theyโre going through a remodel and there were no numbers on the doors, but overall it was clean. They had the pool, which was perfect for the hot weather and they accommodated my small pet for a small fee
Shane
Shane ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 9์ผ
The hotel is undergoing renovation, so there is a strong smell of paint and other construction materials. The breakfast was poor. What food was there at 7:30 was not warm. The coffee was always out and the desk clerk also was responsible for preparing the food. Noises from adjacent rooms was very noticeable.
Terri
Terri ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 19์ผ
William
William ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 5์ผ
Staff was great but the toilet was broke for the two days I was there.
Karen
Karen ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 4์ 4์ผ
It was under construction it was dirty and had nails in parking lot. I ran over a nail while i parking. Food: fruits were spoiled!!
Linda
Linda ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 21์ผ
Review of recent stay @ Best Western Plus Portland
This hotel is in the process of some remodeling of the main areas.
I do not know if this will extend to the rooms, which are in dire need of being remodeled and repaired.
That being said I have to commend the staff for their efforts in making this a good stay. They were friendly and the cleaning staff was excellent.
This is a hotel that is in need of being remodeled completely.
Our room, although clean, had several issues which need to be addressed. The shower/bath combo walls were damaged, visible cracks/break in the wall. There was no shower mat so footing was an issue.
The breakfast was good and provided the basics that should fit most traveler's nutrition requirements.
If you can get a room here at a reasonable price, it's an ok place to stay, however if you find this place at the same prices as the neighboring hotels, then I would not recommend this place due to those issues I mentioned.
Don
Don ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 17์ผ
Not worth the aggravation
Booked for 4 days. Second and third days, asked for service. Second day received none, had to ask front desk for clean bath towels. Third day we were just left clean bath mat and two hand towels.No clean bath towels or washcloths. Had to leave early on 4th day so didnt bother complaining. The room cleanliness left a lot to be desired. Its obvious they only sweep the high traffic areas and everything falls by the wayside. The tub didnot drain properly, which is gross. We had to turn shower off intermittenly to give it time to drain. Will never stay here again.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 3์ 15์ผ
The expectation of the property was not upheld when we arrived. No where did it list that the hotel was undergoing renovations and remodeling so when we arrived the entire hotel was under construction, the entrance was stripped to bare minimum, the lobby was sheet rock paper, the breakfast was paper plates and basic items from local groceries not even water was provided. The door numbers were written on the walls with marker.
Kristina
Kristina ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 2์ 28์ผ
The facility is undergoing a renovation so things were understandably in flux. All things considered the staff did a good job making the best of the situation. The desk attendant in the afternoon when we checked in was very helpful and pleasant. The one this morning, not so much.
David
David ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 2์ 27์ผ
Construction Zone
Tacky due to hotel being remodeled and unfinished. Room #โs are just written on the wall. The room was ok but the shower/tub was very slippery with no mat in the tub even though it had handicap grab bars. The telephone would not contact lobby. The back door was not unlocked during the day and the card reader did not work. Breakfast was minimal. It was the least expensive option though butโฆ.
Nathan
Nathan ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 2์ 24์ผ
Was not disclosed that the property is undergoing a remodel at the time of booking. Did not present well. Accommodation was fair. Sink water had a lot of black residue upon opening and had to let the water flow for a while before it cleared.