Had booked this hotel for 5 nights but ended up leaving after 3 horrible nights
1. Had problem with room heating system so called FD to fix it, and the guy kept telling me that its supposed to be controllable so I should try again and wait five more mins. Ended up sleeping in cold and the next day maintenance person came and changed my room
2. Untrained HK staff, the room is never cleaned in a standarized way. Toilet paper not folded, no fresh towel refill.
Oh! By the way once they took my tip and left without cleaning A THING.
3. Manager/supervisors only work from 10am. If you have any problems to be solved at night or before 10am forget it.
You will have to wait until the manager comes to work at 10!