노붐 스타일 호텔 알데아

This hotel is a total scam. I booked a double room, but they put me into a single room. When I showed them the pictures, they said no such rooms were available and they refused to offer me a refund or reduced rate. The heating in the room didn't work. The WiFi also did not work. The walls were paper thin and you could hear everything from next door. The bed was super uncomfortable - literally the cheapest hotel bed I've seen, as if you were lying on top of the coils without any padding. I ended up with a back ache after one night. The staff does not speak proper English and only one or two people speak English during the day. They were simply not interested in making the guests happy. I saw several other people complaining about their rooms. The hotel staff simply nitpicked with everyone and tried to say they were right and the guests were all in the wrong. Left such a bad taste in my mouth that I cancelled my booking early and I was reimbursed by Hotels.com for the nights I did not stay because the hotel refused to offer a refund.

Guy who checked me in was unpleasant

Stayed at novum style hotel aldea for 2 days. Ac is good, big shower but it was open shower. No bath mat. Close to train station and lots of reataurants nearby. The receptionist is very rude! I forgot my calvin klein jacket in the open closet inside the room and when i called they said its not in there. I am 100% sure that it was in there! I called several times to talk to the housekeeping manager but they always hangs up on me and then they said to back in 30mins. I talked to almad the receptionist and he told me to email the hotel. When i called the 3rd time he said he recieved the email but i still don't get any reply from them! Bad customer service plus the housekeeper stole my jacket! It was $250 jacket and it was gone!!!

Pillows not comfortable, very small room, a lot of noise from the outside and inside, lift old and small as well. Bad stay, I do not recommend it

The hotel was great: clean and comfortable. The staff was really helpful. It is at a convenient great Turkish neighborhood with restaurants and a supermarket around the corner. Two metro stations at less than 8 minutes away !