Experience the vibrant energy of Hamburg at appartello - smarttime living Hamburg, where you can relax on the rooftop terrace or stay active in the 24-hour gym. With laundry facilities, a business center, and multilingual staff on hand to help with any needs.
When you stay at appartello - smarttime living Hamburg, you'll be within a 10-minute drive of Hagenbeck Zoo and Hamburg Messe and Congress. Guests can enjoy the 24-hour fitness center or take advantage of nearby hiking/biking trails. Also, Reeperbahn and St. Pauli Piers are within a short drive.
At a glance
DONE
Hotel size
76 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (EUR 6 per day)
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Coffee/tea in a common area
Traveling with children
Children's games
Art supplies
What to do
Hiking/biking trails nearby
Working away
Business center
Computer station
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
Built in 2016
Safe-deposit box at front desk
Terrace
Television in common areas
Communal living room
24-hour fitness center
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Accessibility
Elevator
Room amenities
Be entertained
40-inch flat-screen TV
Premium cable channels
Home comfort
Coffee/tea maker
Electric kettle
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Full-sized refrigerator/freezer
Microwave
Dining table
More
Housekeeping (once per stay)
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 7.50 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge of EUR 59.00 (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 20 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Uncovered self parking costs EUR 6 per day
Policies
Only registered guests are allowed in the guestrooms.
This property uses solar energy.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.
Also known as
appartello smarttime living
appartello smarttime living Hamburg Hotel
appartello smarttime living Hotel
appartello smarttime living Hamburg
appartello - smarttime living Hamburg Hotel
appartello - smarttime living Hamburg Hamburg
appartello - smarttime living Hamburg Hotel Hamburg
Frequently asked questions
Does appartello - smarttime living Hamburg offer free cancellation for a full refund?
Yes, appartello - smarttime living Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at appartello - smarttime living Hamburg?
Yes, dogs are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at appartello - smarttime living Hamburg?
Yes. Self parking costs EUR 6 per day. Electric vehicle charging is available.
What are the check-in and check-out times at appartello - smarttime living Hamburg?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 59.00 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at appartello - smarttime living Hamburg?
No, this hotel doesn't have a casino, but Casino Reeperbahn (11-min drive) is nearby.
What is there to do at appartello - smarttime living Hamburg and nearby?
Have fun during the warmer months with activities nearby such as hiking. Appartello - smarttime living Hamburg also has a 24-hour fitness center.
What's the area around appartello - smarttime living Hamburg like?
Appartello - smarttime living Hamburg is in Hamburg-Nord, a short 4-minute drive from Hamburg Airport (HAM) and 10 minutes' walk from Lufthansa Technik AG.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
appartello - smarttime living Hamburg Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jun 17, 2024
Very nice hotel!
Annelie
Annelie, 2-night trip
8/10 Very good
Sep 27, 2024
Very good staff, friendly neighborhood, very close to Hamburg airport facilities
Yazan
Yazan, 6-night trip
10/10 Exceptional
Oct 9, 2024
Hotel are very helpful
Mishael
Mishael, 2-night trip
10/10 Exceptional
Jul 9, 2023
This was a great find will use again
james
james, 4-night trip
8/10 Very good
Aug 19, 2024
Good
Zabi
Zabi, 2-night trip
10/10 Exceptional
May 6, 2023
Surprisingly good
Location wise excellent if you want to be close to the airport. Rooms spacious and very clean. Really surprisingly good. Also customer service top too
Rasmus
Rasmus, 1-night trip
10/10 Exceptional
Jul 28, 2023
The place was perfect for a small family.
We used this as a final stop before leaving Germany, as it was close to the airport.
It was clean, and they had REAL AC, which helped get a proper sleep. Something that we didn't get too much during our Euro trip.
5/5 all and all.
Nelson
Nelson, 2-night trip
6/10 Good
Aug 4, 2024
Ok
Zabi
Zabi, 1-night trip
6/10 Good
Jul 29, 2024
The hotel and room was very nice and spacious for a family. The only negative thing about the stay was the noice from the road. When we checked out, we were told to write "quiet" on the booking and then they would try and give us a quiet room. However, you do not know that when you book. I couldn't find anything on their website, that said there might be some noice from the street. The breakfast was not as good as it says on the webpage, it was OK. We would go there again because of the spacious rooms, but remember to write "quiet".
There was a bus stop close to the Hotel which was nice.
Kristina
Kristina, 1-night trip
6/10 Good
May 28, 2023
Room for significant improvement.
Arrived early Friday evening to discover that no bed linned were available. No reception, hence we had to pick-up ourselfes at neighbouring hotel. The room was extremely smelly, like somebody has left contaminated food there for month. Have had better experiences with with Appartello - this one was a complete disaster.! Would expect some kind of compensation.
Rasmus
Rasmus, 1-night trip
10/10 Exceptional
Aug 17, 2025
Super god hotel
Fantastic godt anbefaldt den
Fariba
Fariba, 1-night trip
10/10 Exceptional
Aug 7, 2025
Stefan
Stefan, 1-night trip
10/10 Exceptional
Jul 16, 2025
Glimrende hotel - stor hotellejlighed.
Morten
Morten, 1-night trip
10/10 Exceptional
Jun 22, 2025
Et rigtig fint hotel, servicen knap så god. Men vil gerne anbefale alligevel.
Janne
Janne, 3-night trip
10/10 Exceptional
Jun 11, 2025
Pamela
Pamela, 2-night trip
10/10 Exceptional
Jun 1, 2025
Alles sehr funktionell und gut. Preis leistungsverhältnis top.
Yvonne
Yvonne, 2-night trip
8/10 Very good
May 15, 2025
The hotel was clean, staff was friendly.
The only thing I was not thrilled with was that my room overlooked several garbage receptacles outside. As early as 7 am, or slightly earlier, I woke up to the sound of people throwing garbage in the bins...and also the sound of glass bottles being thrown in. The bins outside wouldn't have bugged me so much if they waited until 8 am or 9 am or later to use them.
Also, whoever was out there was smoking cigarettes' so I could smell it from my room. Apart from that, the place was nice the close to the airport.
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
Apr 17, 2025
Alles bestens
Kerstin
Kerstin, 1-night trip
8/10 Very good
Mar 16, 2025
Ich würde wieder dieses Hotel buchen, wenn ich in Hamburg übernachten muss
Frank
Frank, 1-night trip
8/10 Very good
Feb 26, 2025
Louise Nørgaard
Louise Nørgaard, 1-night trip
10/10 Exceptional
Jan 30, 2025
Zhuo
Zhuo, 1-night trip
8/10 Very good
Jan 24, 2025
Thomas
Thomas, 2-night trip
10/10 Exceptional
Jan 21, 2025
Olaf
Olaf, 2-night trip
10/10 Exceptional
Dec 1, 2024
Schönes ,großes Zimmer, modern und praktisch. Tolles Badezimmer.
Nettes Personal. Gutes Frühstück, jedoch die Lage ist nicht so toll. Industriegebiet und wir hatten Probleme mit den Öfis. Langes Warten, Ersatzbusse kamen mit langer Wartezeit . Da S - Bahn Reparaturen .