The room was shabby, with damaged doors and woodwork, non-operating lights, very little cold water through the tap or shower. The carpet was dirty, worn and had seen better days.
There was a very loud and late function of some sort (thumping music into the small hours and shouting as people finally left) right under my room, making sleep elusive.
There were mugs provided, but no teaspoons...
The desk staff (1 person) was, however, very accomodating and welcoming. It is just very sad that the establishment did not match her enthusiasm.
Would actively seek alternatives on any future visits to Coventry