DO NOT STAY HERE - This hotel and its manager are unprofessional and the poor staff has to deal their rudeness. This place is at most a dressed up 3 star hotel. During the first 2 nights of our stay, we had no proper shower as the water kept going from hot to cold. When we brought this to the manager's attention, he was very rude to us and made it sound like we were the only ones having this issue. We in fact spoke to other people on our floor and they had the same complaint. After reporting that the issue was fixed, on the second day, we experienced the same problem. Guess what - the technician who came and even the front desk receptionist admitted that this had been a problem before! I was staying in room 105 and my father in room 109. Everytime they came to look at the shower, they left dirty shoe prints on the tile and could honestly care less. We had one day of a proper shower out of the 3 nights we stayed there, when this was reported to the staff, their response "It's ok". The manager agreed to compensate us for 2 nights for both rooms but when Expedia contacted them, they declined to make good on their original agreement. The worst attitude and treatment I have ever received. The beds were frankly horrible, there are no little items you would expect from a nice 4 star hotel (i.e. showercap). I wouldn't have spent time writing this but the false advertising and high ratings/reviews here are very misleading. I wouldn't want anyone else to experience this.
