더 SIS 카타 리조트

3000 BAHT of Transaction deposit was made during checking and I was confirmed that it is going to be fully refunded. I asked a confirmation paper to make sure I will be able to get the full refund but a female staff said there is no such thing although they can send me a confirmation email. Where is the email? It has been longer than 4 days since I checked out.

숙소도 깨끗하고 직원들도 친절하고 매우매우 만족스러웠습니다! 다만 풀뷰는 메인풀장이 아닌 조그마한 풀이 있는 뷰이니 참조하시고 메인풀을 보기위한 뷰는 씨뷰룸으로 하시면 볼수있습니다! 직원들도 친절하고 매우매우 만족스러운 숙박이였습니당

리조트는 깨끗하고 시설도 최신식이라 좋았습니다. 특히 조식이 종류도 많고 엄청 괜찮았네요.

새로 오픈한곳이라 깔끔하긴 한데 룸 사이즈 작음... 그리고 직원서비스 완전 꽝 ..모닝콜 7시에 부탁하면 7시 30분에 전화오고 타월 갖다달라면 감감 무소식.. 전체적으로 서비스는 완전꽝.. 그리고 언덕위에 있어서 비치까지 다니기 너무 불편함..비치까지 셔틀을 운행하던가.. 와이파이는 무지 빠름...암튼 다시 가고 싶지는 않은 호텔임... 디파짓도 현금으로하라고하는것도 웃김.. 전체적으로 체게가 잡히지 않은 호텔..다신 가고깊지않음

저녁12시정도에 도착해서 체크인하는데 스태프가 영어가 잘 되지 않아 불편했습니다, 플로어가 너무 더러워서 (누가봐도 청소를 깨끗하게 안한티가 너무 났음) 방교체를 원했지만 스태프가 와서 아무리 닦아도 깨끗해지지 않았고, 그 다음날 방을 옮겨줄때도 계속 말을 바꾸는 형식이라서 언성이 조금 높아지니 킹베드 말고 트윈베드인룸이 하나 남았다며 방교체를 해주었습니다 그리고 새로생긴 호텔이라서 그런지 택시기사님들이 잘 모르시더라구요, 조식은 깔끔하고 맛은 있었지만 일하는 스태프들이 친절하다는 느낌을 받지 않았습니다. 주변에 까타비치가 가깝지만 걸어서 오르내리기가 호텔이 언덕에 있어서 조금 힘들었습니다. 그리고 호텔방 전체가 조금 어두워서 조금 답답한 느낌이 있었습니다 좋았던 점은 수영장이 24시간이어서 저녁 늦게 들어와도 수영을 할수있었지만 라이프가드가 없습니다

Everything about our stay at SIS was exceptional except for the very rude poolside barman. His manner was extremely aggressive and unpleasant, you weren’t allowed to ask for anything/ change your mind (in good time and when he’d made a mistake), we heard him complaining about many customers to other customers (and then about us) for no reason. It got to the point where we were afraid to order from him and would instead go elsewhere. It’s a shame as he

Staff were rude and unfriendly. Housekeeping was terrible.

The SIS Kata was amazing! This was our first time in Thailand and had no idea where to stay. The SIS exceeded expectations on every level! The hotel lobby is beautiful, you feel like it’s a luxury resort straight away. The rooms are modern, very well air-conned, clean and bright. The staff were very friendly and helpful. The pool was incredible! We spent many days swimming as the sun went down whilst enjoying a cocktail from the swim up bar. The restaurant had a huge selection of buffet breakfast options, and the dinner was also fantastic! Couldn’t recommend this hotel enough! The only thing to consider is it is up a very steep hill, so be prepared to climb, or catch one of the many taxis at the foot of it.

Returning again to SIS Kata as I found the property to be great. The staff were helpful and the location superb.

This hotel is amazing! Only issue is that the area is not what we were expecting but no fault of the hotel