In the heart of the historical district, The Abbey Hotel and Apartments invites you to experience a warm welcome. Unwind in front of the fireplace or stroll through the garden, then stay connected with in-room WiFi and a business center. Previous guests have praised its perfect blend of comfort and charm.
35 Southgate Street, Bury St Edmunds, England, IP33 2AZ
What's nearby
Greene King Brewery - 6 min walk - 0.6 km
Bury St Edmunds Abbey - 8 min walk - 0.7 km
St Edmundsbury Cathedral - 9 min walk - 0.8 km
The Apex - 15 min walk - 1.3 km
Ickworth House - 10 min drive - 6.5 km
Getting around
Cambridge (CBG) - 28 min drive
Thurston Station - 10 min drive
Elmswell Station - 11 min drive
Bury St Edmunds Station - 26 min walk
Restaurants
The Corn Exchange - 16 min walk
Hilltop Café & Takeaway - 14 min walk
The Hunter Club - 11 min walk
The Masons Arms - 13 min walk
No 5 Angel Hill - 12 min walk
About this property
The Abbey Hotel and Apartments
Enjoy your visit to Bury St Edmunds with a stay at The Abbey Hotel and Apartments.
At a glance
DONE
Hotel size
14 rooms
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Arriving/Leaving
Check-in start time: 12:30 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
The front desk is open daily from 7:30 PM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Working away
Business center
Services
Front desk (limited hours)
Laundry facilities
Free newspapers in lobby
Luggage storage
Facilities
Garden
Picnic area
Fireplace in lobby
Accessibility
Hand-held showerheads
Height-adjustable showerhead
Room amenities
Be entertained
33-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Portable fan
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Paper towels
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly cleaning products provided
Here's the breakdown, no surprises
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Abbey Hotel Bury St Edmunds
Abbey Bury St Edmunds
Abbey Hotel Suffolk
The Abbey And Apartments
The Abbey Hotel and Apartments Bed & breakfast
The Abbey Hotel and Apartments Bury St Edmunds
The Abbey Hotel and Apartments Bed & breakfast Bury St Edmunds
Frequently asked questions
Does The Abbey Hotel and Apartments offer free cancellation for a full refund?
Yes, The Abbey Hotel and Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Abbey Hotel and Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at The Abbey Hotel and Apartments?
Sorry, there's no onsite parking at The Abbey Hotel and Apartments.
What are the check-in and check-out times at The Abbey Hotel and Apartments?
Check-in start time: 12:30 PM; Check-in end time: 10:30 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at The Abbey Hotel and Apartments and nearby?
The Abbey Hotel and Apartments has a picnic area and a garden.
What's the area around The Abbey Hotel and Apartments like?
The Abbey Hotel and Apartments is a short 7-minute walk from Greene King Brewery and 10 minutes' walk from St Edmundsbury Cathedral.
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The Abbey Hotel and Apartments Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Breakfast
Service staff
Room
Towns
Bed
Building
What guests liked
Breakfast was cooked to perfection with a good variety of options, including gluten-free toast and locally sourced ingredients. (13 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Aug 24, 2025
Comfortable and quirky.
The room was very comfortable and the service was excellent. The building is very interesting and quirky but the top floor room had very steep steps. The breakfast was very good with a lot of hot choices.
Chris
Chris, 3-night trip
10/10 Exceptional
Aug 17, 2025
Lovely accommodation and breakfast, however, the distance from the hotel to the town centre is a 10 to 15 minute walk and not as advertised.
Caron
Caron, 1-night trip
10/10 Exceptional
Jun 25, 2025
Very helpful in all aspects of or stay
Kevin
Kevin, 3-night trip
10/10 Exceptional
Feb 11, 2024
Convenient location for town centre, great breakfast and facilties
Richard
Richard, 2-night trip
10/10 Exceptional
Jan 28, 2025
Nice to have a warm bathroom. Comfortable bed and very clean
teresa
teresa, 1-night trip
8/10 Very good
Aug 7, 2023
Staff were really lovely, beautiful breakfast too
Nik
Nik, 1-night trip
10/10 Exceptional
Apr 20, 2024
Excellent stay
A beautiful old hotel - staff couldn’t have been better
Christopher
Christopher, 2-night trip
10/10 Exceptional
Aug 8, 2023
The staff was excellent and our accommodations were excellent. We enjoyed it very stay so much we are returning this next week.
al
al, 4-night trip
10/10 Exceptional
Jan 19, 2023
Nice comfortable hotel, perfect for me!
ROGER
ROGER, 1-night trip
10/10 Exceptional
Jul 4, 2024
Great service
Great service, well located easy to get in and out of town
Ali
Ali, 3-night trip
10/10 Exceptional
Feb 11, 2025
Great location and excellent breakfast
I booked this hotel as a treat for my mother and father. I just spoke to my Dad. He said the hotel was great. Very accessible, nice room, easy check-in, and only a short walk into town. On top of that, he said the breakfast was the BEST hotel breakfast he has ever had.
I'll definitely be booking again... but next time it's for ME!
Stuart
Stuart, 1-night trip
10/10 Exceptional
Oct 22, 2022
Delightful characterful hotel with friendly staff. Superb breakfast, make sure you try the porridge!
Gill
Gill, 3-night trip
10/10 Exceptional
May 12, 2024
Wonderful Stay!
Was a really lovely stay. Natasha was so helpful and kind. Easy walk into Bury’s centre, accommodation was full of character and very comfortable with a lovely breakfast in the morning. Would highly recommend!
SARAH
SARAH, 1-night trip
10/10 Exceptional
Sep 5, 2022
This is a lovely hotel; beautifully turned out; and with fabulous staff
Rod
Rod, 1-night trip
10/10 Exceptional
Oct 2, 2024
Great apartments/hotel with nice original features
Great friendly service from checking in to checking out, made to feel appreciated for choosing to stay here.
The room itself was nice, warm & comfortable with some original features of the building alongside modern details.
Breakfast was nice & a good selection from cereals to fully cooked breakfast with yogurts, juices also avaliable.
Wouldnt have any hesitation in staying here again.
Craig
Craig, 1-night trip
8/10 Very good
Jul 23, 2016
Little tired but still nice clean hotel
Nice old world hotel
Ralph
10/10 Exceptional
Nov 26, 2023
We loved our stay in the Abbey Hotel and apartments, the staff, breakfast & attention to detail were amazing. Very easy walk into the town centre with its unique shops, pubs & restaurants, also not forgetting the Cathedral & Abbey Gardens.
Bury St Edmunds is a must to visit.
Valerie
Valerie, 2-night trip
10/10 Exceptional
Apr 14, 2025
The property was tastefully furnished which reflected its historical past. There was a spacious sitting room for use by guests and a kitchen equipped for the heating and simple cooking of meals. The tasty breakfasts were cooked to order with locally sourced ingredients. There was a small but pleasant garden with suitable seating areas.
The staff were always welcoming, helpful and friendly.
It was an easy 12 minute walk into the cathedral area and town.
We had a very comfortable stay although we would have preferred one of the slightly bigger rooms had one been available. I should like to have revisited with a friend but there are no twin rooms at the property.
John
John, 2-night trip
10/10 Exceptional
Jul 3, 2022
Wonderful
Wonderful place, well positioned.
Welcoming and friendly staff
Great facilities and very clean
Susan
Susan, 3-night trip
10/10 Exceptional
Jun 20, 2023
Elizabethan room for Couples
Stayed the separate apartment which was rather special with very old period features.
Breakfast was cooked to perfection and superb sausages. Would recommend! Yes
John
John, 2-night trip
8/10 Very good
Jul 30, 2023
Pleasant but pricey
The hotel was rather pleasant, the staff were really friendly and helpful. It has an oldie worldy feel about it and this also is expressed in the decor, if this is the ambiance you are after then this is the place for you.
Breakfast was really nice and there was a good variety on offer.
They were very accomodating with regards to car parking, we were allowed to leave the car in the car park whilst we went in to the town after checkout. A nice touch.
My only down side to this was the price, as nice and pleasa t as it was it in my opinion does not warrant the price tag of £170 for the night we paid.
scott
scott, 1-night trip
6/10 Good
May 15, 2023
Disappointing
We were not staying in the main hotel building but in a separate cottage. When we arrived the heating had not been switched on & the building was cold & took several hours to warm up requiring us to keep our costs on. The bathroom was very small & cramped. The arm chairs were hard & uncomfortable. There was very little space for our luggage. Considering all this it was very expensive including a surcharge we were not expecting. When we queried this there was no one to provide an explanation.