Does Old Street by Excel Apartments offer free cancellation for a full refund?

Yes, Old Street by Excel Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the check-in and check-out times at Old Street by Excel Apartments?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.

Does Old Street by Excel Apartments have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Old Street by Excel Apartments have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a toaster, cookware, and a refrigerator.

What's the area around Old Street by Excel Apartments like?

Old Street by Excel Apartments is in London City Centre, a short 6-minute walk from Old Street Underground Station and 18 minutes' walk from St. Paul's Cathedral.

Old Street by Excel Apartments, London: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Sep 4, 2025

I have stayed here many times now and this little gem never disappoints! Excellent location, so quiet and pleasant.

Fraser, 1-night trip

10/10 Exceptional

Feb 15, 2025

Great communication, easy to check in and to get into the apartment. It was clean, sufficiently equipped, quite new. Best match price and confort

Alberto, 3-night trip

6/10 Good

Jun 2, 2025

Doors between bedroom and living-room, as well as between bedroom and bathroom are made of glass with large gaps under and over. That means zero noise or (in case of bathroom) smell insulation. To top it, bathroom door has no handle from the side of bedroom, so you can only close it from the inside. Once you are out, it stays open. All smells and damp go into the bedroom. Everything in the apartment is done "quickly-fix-it-who-cares", so parts of the kitchen furniture fall onto your toes, for example. We were happy we had just one night here. Ok for a night for low price. Pretty quiet at night, close to metro.

Natalia, 1-night trip

8/10 Very good

Nov 22, 2023

Very comfortable and spacious

Chris, 1-night trip

6/10 Good

Apr 28, 2025

The flat is in a great location, but there was no wifi and the shower was stuck on a really hot water setting so showering was really difficult. There was 3 of us staying and we had to make up the sofa lounge but wasn't provided with all the linen we needed to make the bed. It was difficult to find a contact number for the facility management. By the time I found the number to contact them it was late on a Friday and no help was received.

Kylee, 2-night trip

2/10 Poor

Aug 9, 2023

One of the worse hotels i stayed there’s no elevator i had to take my heavy beg to the 6 floors by the way it’s so dirty inside I couldn’t sleep the whole night

10/10 Exceptional

Dec 13, 2023

Great place to stay

Lovely place to stay, comfortable, clean, good kitchen amenities and nice restaurants nearby. We were concerned by some of the reviews but there was nothing at all to be worried about. Follow the 3 step process as advised a few days before arrival you will get information and access with no problems. Hold was released on our deposits (2 rooms) with 3 working days. We needed bedding for one of the rooms (booked as a 2 but not a couple and we needed the sofa bed), this was arranged promptly… but if you do need the sofa bed it is worth booking as 3 people. At time of our booking it wouldn’t have cost more and would have ensured the bedding was already there. Really friendly and helpful staff on email / phone.

Claire, 2-night trip

6/10 Good

Jan 5, 2024

appartement with a lot of space, but a lot of humidity : it's smell not good and there was a lot of mold. not to far from the center and not so many expensive so, but it was difficult to rent because the office doesn't send me the mails necessary and doesn't advice me...

BENEDICTE, 4-night trip

2/10 Poor

May 10, 2024

Avoid at all costs. Con artists

Old street- Stay Inn It is awful. Avoid it if you can. Once they have your money, thery will avoid you at all costs. They will not respond to problems after that. Persoanlly: Fridge broken Front door knob broken 2/3 lights in the bathroom don't work Shower head filthy with grime and limescale. You don't get much water out due to this. There is no window in the bathroom so there is a lot of mould built up which has gone dark brown and started to bubble. It looks disgusting. Kick plates around oven broken One bowl only One tea spoon only Chairs in dining room about to break all shake when you sit on them and are lively to collapse. Curtains are really thin so the room is fully light for 4.30am Upstairs are very noisey with a thin wooden floor so you hear loud footsteps and the tv/conversations all night. I got no sleep at all. There is a downpipe running through the bedroom so you are woken up anytime the flats run water or flush the toilet. There is an ventilation unit outside flat 3 that will go on and off through the night to keep you up. The pubs outside are okay as most close around 11 so most of the clear up and customers are gone for 12. There is no lift and a pretty narrow staircase so it is not accessible for impaired or disabled but also pretty difficult if your luggage is heavy. The pillows and bed are hideous. The pillow cases were yellow (I believe they started as white!) The hardest part over and above the lack of sleep and hugh volume of dirt is the lack of

Laura, 2-night trip

2/10 Poor

Oct 25, 2025

Accès au logement impossible

Je n’ai jamais reçu les codes pour avoir accès au logement Je me suis retrouvée contrainte de réserver un autre logement à la dernière minute et toujours aucune réponse de l’hébergeur

Maëlle, 2-night trip

8/10 Very good

Jul 3, 2025

Helt greit for pengene

Leiligheten var helt grei, litt sliten tilstand. Fin beliggenhet.

Jeanette, 11-night trip

8/10 Very good

Jul 1, 2025

Just far too hot, no fan in any of the rooms. I didn’t expect air con but something to help how hot it was. This apartment 7 is cleaner than some of the others in this block.

2-night trip

10/10 Exceptional

Jun 29, 2025

God oplevelse

Ligger dejlig centralt ved Old Street. Fin lejlighed med en del små fejl. Pænt og rent.

Klaus Abel, 3-night trip

6/10 Good

Jun 20, 2025

Overall the apartment was a good size for the location and super convenient, unfortunately the toilet had remains from the last user still in there and there was debris on the floor of the bedroom. Generally the bathroom was a little tired feeling, tape on the shower pole etc. The fan was appreciated as the apartment was extremely hot but I did stay during exceptionally hot weather. The curtains were too thin to allow me to sleep past sunrise so replacing those with blackout curtains would have increased my comfort considerably. Really easy to check in and the area felt safe. Just more attention to detail in cleaning would be good.

Isobel, 2-night trip

8/10 Very good

Jun 9, 2025

Appartementen zijn toe aan nieuwe meubels en beddengoed.

Yie, 1-night trip

6/10 Good

May 23, 2025

Although the staff arrangingb

Amy, 2-night trip

8/10 Very good

Mar 4, 2025

London is a very expensive city to get somewhere to stay, so this was a really good option for the price. Nice neighborhood around the area with a ton of good restaurant choices. Locals are around the area and sometimes during the week days there were farmers markets/stalls for food here too. Great coffee shop nearby. Was a little far from train stations, 10-15 minute walk to get to the main ones like circle line or elizabeth, but again for this price you are not going to get anything better.

Jacob, 5-night trip

8/10 Very good

Feb 22, 2025

Estadia de 4 dias em Londres

Comunicação com o anfitrião deficiente e a TV não estava funcionando. No mais, apartamento grande e bem equipado. Alguns utensílios da cozinha e microondas estavam sujos.

Matheus, 4-night trip

10/10 Exceptional

Dec 18, 2024

Calmness in the city

Great apartments these with food on the doorstep, a pub and an all round lovely city aesthetic. Minutes from Old Street, Barbican and Farringdon. Can’t recommend these enough.

Fraser, 1-night trip

8/10 Very good

Dec 2, 2024

Trygt og hyggeligt område

Dejligt trygt område tæt på busser og metro. Gode spisesteder tæt på.

Pia, 4-night trip

10/10 Exceptional

Nov 29, 2024

Little London Oasis

Stayed here a couple of times now and I really love it! Great value, wonderful location and a quaint little neighbourhood location. I love the walk to Farringdon in the morning.

Fraser, 2-night trip

6/10 Good

Nov 21, 2024

Nice amount of space but needs a bit of TLC. Heating didn’t work in the bedroom, wall was damaged near the radiator in the living room and shower was very low pressure

Chris, 2-night trip

4/10 Fair

Sep 25, 2024

Correct but fixing needed

Simplistic appartmentbwith one very uncomfortable sofa/bed in the living room The bedroom radiator was falling when the entrance guardrail was torn off It has been signaled the day I arrived and no option for fixing has been proposed The curtains are not solid nor providing sufficient light proy

SALIM MAHMOUD, 3-night trip

8/10 Very good

Jul 26, 2024

The check in was a bit of a faff but otherwise the apartment is really good. The location is great, I know this area a little bit and love going back. There is a supermarket very close by and plenty of bars and restaurants. It is a little rough around the edges when you look closely (some plug sockets have seen better days and the mattress could do with an upgrade) but the apartment is well appointed. You could easily spend a few days here and be very satisfied with your choice of accomodation.

Christopher, 1-night trip

10/10 Exceptional

Jun 19, 2024

Very happy

Lovely apartment, perfect for my short work stay

Adam, 2-night trip

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