On arrival nobody came to greet us, receptionist was hidden behind the desk he was not in the slightest welcoming, unsure if we had paid for our booking!! Room was so small you could just about manage to walk around the bed, bathroom was a small square cubical shower with the toilet squeezed in at the sat so whilst sitting on the toilet your arms were touching the wall and shower unit. Asked for an upgrade which we got the day after. Even tho the room was more spacious it was far from superb as stated in other reviews and pictures advertised. Furniture is all marked paint scratched off surfaces looking shabby and dirty. Jacuzzi was dirty all the trims/seals coming away. Water coming and going all day/night, often unable to flush the toilet!! Breakfast was very basic only one day did I manage to get an egg as they only cook so many then do not replenish the food, no yoghurt to go with fruit, minimal bread, overall breakfast was not good. Staff very unfriendly in fact the only time they spoke to me was when we checked out to leave. No water in pool even tho temperature was in 30’s! The only friendly/helpful person is the cleaner she was very caring/kind and would go out of her way to help you. We had cockroaches in the room. Awoken at 6:45 by people having a jaccuzi, very noisy hotel AM &PM. Was very disappointed after reading reviews the hotel does definitely not meet the rating advertised on website! would definitely not return or recommend this hotel. Needs reviewing.