Wow, an amazing base from which to explore Sydney. Location is 10 stars. Breakfast was great. “Concierge” services were generally far below what one would expect at this price point, although it was truly hit or miss. Miss: We asked about a harbor cruise, and the concierge basically point at a stack of brochures. Hit: We asked a different concierge about a harbor cruise, and he helped us book it right then and there, with numerous options and even printed the confirmation and put it under our door so we didn’t have to carry it around all day. The “miss” was basically 2/3 of the people we dealt with in that position, need some new training. A concierge should be very familiar with the city and the questions travelers ask.