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Crown Regency Hotel and Towers

4.0 star property
Hotel with spa, near Ayala Center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crown Regency Hotel and Towers

Indoor pool, sun loungers
Premium bedding, in-room safe, free WiFi, bed sheets
Lobby
Lobby
Hair salon

Reviews

6.4 out of 10

Good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Airport transfer
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar

Feel at home (6)

  • Children stay free
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Premium bedding
Hair dryer
Private bathroom
Free bottled water
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Premier Deluxe Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite

Premium bedding, in-room safe, free WiFi, bed sheets

Junior Suite

  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Map
Tower 1, Fuente Towers, Brgy Santa Cruz, President Osmena Boulevard, Cebu, Cebu, 6000

What's nearby

  • Osmeña Fountain Circle - 4 min walk
  • Mango Square - 6 min walk
  • Colon Street - 16 min walk
  • Ayala Center - 4 min drive
  • SM City Cebu - 4 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 35 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - Primeway Plaza Branch - ‬5 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪The Coffee Hut - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Fuente Pungkupungku - ‬4 min walk

About this property

Crown Regency Hotel and Towers

Crown Regency Hotel and Towers features a nightclub and puts you just a 5-minute drive from Ayala Center and SM City Cebu. You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, facials, or mani/pedis. Other highlights include 3 bars/lounges, an indoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff.

Languages

English, Filipino

At a glance

Hotel size

  • 300 rooms
  • Arranged over 38 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 7:00 AM to 8:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 4 restaurants
  • 3 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Grocery/convenience store

What to do

  • Shopping
  • Pool table

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Spa tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning

Sleep well

  • Pillow menu
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Fifties Cafe - Onsite café. Happy hour is offered.
Wang Shan Lo - This restaurant specializes in Chinese cuisine. Open daily.
Cafe Glo - This restaurant serves breakfast, brunch, lunch, and dinner. Open 24 hours. Open daily.
Sparkz Restobar - This buffet restaurant serves dinner only. Open daily.
Best Brew - Onsite coffee shop. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PHP 555 for adults and PHP 555 for children
  • Airport shuttle service is offered for an extra charge of PHP 1200 per vehicle (one way)

Renovations and closures

The following facilities or services will be unavailable from June 12 2023 to December 31 2024 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Entertainment facilities
  • Laundry facilities

Children & extra beds

  • Rollaway beds are available for PHP 1000.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.

Also known as

Crown Regency Hotel & Towers
Crown Regency Hotel & Towers Cebu
Crown Regency Hotel Towers
Crown Regency Towers
Crown Regency Towers Cebu
Cebu City Regency
Crown Regency Hotel & Towers Cebu Cebu Island/Cebu City
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Crown Regency Hotel Towers Cebu
Crown Regency Hotel
Crown Regency

Frequently asked questions

Does Crown Regency Hotel and Towers offer free cancellation for a full refund?
Yes, Crown Regency Hotel and Towers does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crown Regency Hotel and Towers?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Crown Regency Hotel and Towers?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Crown Regency Hotel and Towers?
Yes, there's free self parking.
Is airport shuttle service offered by Crown Regency Hotel and Towers?
Yes, an airport shuttle is available from 7:00 AM to 8:00 PM. The charge is PHP 1200 per vehicle one way.
What are the check-in and check-out times at Crown Regency Hotel and Towers?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Crown Regency Hotel and Towers?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (6-min drive) is nearby.
What is there to do at Crown Regency Hotel and Towers and nearby?
Crown Regency Hotel and Towers has 3 bars, a nightclub, and a spa, as well as an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Crown Regency Hotel and Towers?
Yes, there are 4 onsite restaurants, featuring Chinese cuisine. One of the dining venues will be unavailable from June 12 2023 to December 31 2024 (dates subject to change).
What's the area around Crown Regency Hotel and Towers like?
Crown Regency Hotel and Towers is in Santa Cruz, a short 4-minute walk from Osmeña Fountain Circle and 6 minutes' walk from Mango Square.

Crown Regency Hotel and Towers Reviews

Reviews

6.4

Good

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Very Good

Lora Shyne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charles Britt, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Shannen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

-
Lee, 1-night family trip
Verified Expedia guest review

4/10 Fair

The hotel is average to poor. There was no hot water, the toilets were not working properly and facility upkeep is not up to par. The service was poor as I believe the management has not properly training staff in the providing good service to guest.
Chris M, 13-night family trip
Verified Expedia guest review

2/10 Poor

Needs to repair the entire hotel
Jizzel Fatty Ypil, 13-night trip
Verified Expedia guest review

8/10 Very Good

Good service
Ronald, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

The checkin was painless and the room was very clean and nice. All amenities were very close which makes it nice.
Peter, 1-night family trip
Verified Orbitz guest review

4/10 Fair

The food at breakfast was terrible!!
Kenneth, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

A clean property close to shopping and entertainment.
Elliot, 4-night romance trip
Verified Expedia guest review

2/10 Poor

Don’t believe them when breakfast included
Biggest problem was that they clearly said breakfast was included but when we went to the breakfast we had to pay and it was horrible substandard food
Michael, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Crown Regency
Never any hot water, most basic of amenities with absurd charges for extra requests. Very odd layout.
Daniel, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Peter, 1-night trip
Verified Orbitz guest review

8/10 Very Good

I would review this property good but its confusing due to the reconstruction thats happening. There is so many things that is closed and some of the staff are not well knowledgeable about the hotel.
Dwayne, 4-night trip
Verified Expedia guest review

8/10 Very Good

I like the city view room I was in. Location of hotel is very accessible. Breanna of the frontdesk is superb.
Rhett, 5-night family trip
Verified Expedia guest review

4/10 Fair

Employees are amazing, room was great. Lots of construction which is needed to upgrade exterior of hotel. Limited hot water was a pain in the....pool being updated, needs good cleaning!!
DAVID, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

Not so good. Food is not tasty and not worth the price Room is huge but lack of maintenance
5-night business trip
Verified Hotels.com guest review

4/10 Fair

Not suggested, just too many problems.
For alll 8days of my stay the boiler was broken, so only cold showers. The phone also did not work until repaired. The morning, included meal, was local, not to my liking, got sick once. The hotel only has 2 elevators for 40 floors, very busy and slow for many days. The front of the hotel is under constructions, with scaffolding, open sewer smell on entry.
8-night trip
Verified Hotels.com guest review

2/10 Poor

Food was bad. Wifi cut out every 10 minutes. Aircon didnt work. Staff was no help. No hot water. Kids playing in the hallways even after complaining to staff about it.
David, 7-night trip
Verified Expedia guest review

2/10 Poor

The check in counter folks and staff were so nice and polite but … on the second night… There was a RAT in my room… it crawled over my feet and hid underneath my bed… I left, they forced me to move rooms… but there was no way I’m staying at that place… Sad part too is that they did not refund me for the remaining days of my stay… That place should be condemend… The shower was not draining water…and the elevators would only take you to a certain floor… you have to step out in the middle of a dark dimmed level to hop on a different elevator…this place is run down… This place is filthy - DO NOT STAY HERE!
Verified Expedia guest review

8/10 Very Good

leo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice room with incredible view. Grand Parade no longer goes this way. Very disappointing but perfect for circle and shopping.
Joel, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Shaun Mae, 1-night trip
Verified Expedia guest review

6/10 Good

Cristina, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bathroom Hell
the room was not ready and very hot The toilet was flushing continuously called 4 times they worked on it but never got working This caused noise n smell for whole time there did not compensate for this
John, 2-night trip
Verified Hotels.com guest review