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The Urban

4.0 star property
Hotel with spa, near Angkor Night Market

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Urban

Front of property
Signature Room, 1 Double Bed, Garden View | Minibar, individually decorated, individually furnished, desk
Winery
Lobby
Couples treatment rooms, body treatments, aromatherapy

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Airport transfer
    Airport transfer
  • Spa
    Spa
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Winery
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Coffee shop/cafe
  • 24-hour business center
  • Airport pick-up service
  • Terrace
  • 24-hour front desk
Feel at home
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Free grocery shopping service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Signature Room, 1 Double Bed, Garden View

Signature Room, 1 Double Bed, Garden View | Minibar, individually decorated, individually furnished, desk

Signature Room, 1 Double Bed, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
Hair dryer
Champagne service
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, 1 King Bed

Economy Room, 1 King Bed | Minibar, individually decorated, individually furnished, desk

Economy Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Rainfall showerhead
Hair dryer
Champagne service
Free bottled water
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Twin Beds, Garden View

Signature Room, 2 Twin Beds, Garden View | Minibar, individually decorated, individually furnished, desk

Signature Room, 2 Twin Beds, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Rainfall showerhead
Hair dryer
Champagne service
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Garden View

Deluxe Room, 1 Queen Bed with Sofa bed, Garden View | Minibar, individually decorated, individually furnished, desk

Deluxe Room, 1 Queen Bed with Sofa bed, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

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Pool
Spa
Airport transfer
Free parking
9.8 out of 10, Exceptional, (45)
The price is ₩44,494
₩54,816 total
includes taxes & fees
Dec 19 - Dec 20
The Five Senses Boutique Hotel
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About the neighborhood

Map
Angkor Night Market St, Siem Reap, Siem Reap Province

What's nearby

  • Angkor Night Market - 1 min walk - 0.1 km
  • Old Market Area - 3 min walk - 0.3 km
  • Pub Street - 5 min walk - 0.4 km
  • Siem Reap Royal Residence - 19 min walk - 1.6 km
  • Angkor National Museum - 2 min drive - 2.1 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 61 min drive
  • Airport pick-up service

Restaurants

  • ‪Khmer Taste - ‬4 min walk
  • ‪Pasta La Vista - ‬4 min walk
  • ‪Temple Design Restaurant - ‬3 min walk
  • ‪The Draft - ‬4 min walk
  • ‪Wat Beast - ‬3 min walk

About this property

The Urban

The Urban features a winery and puts you just steps from Angkor Night Market. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments. An outdoor pool, a poolside bar, and a snack bar/deli are other highlights. Fellow travelers love the helpful staff.

Languages

English, Khmer, Spanish, Thai

At a glance

Hotel size

  • 52 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 16
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite parking available only on request
  • Free onsite self parking

Transfers

  • Airport pickup on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Grocery/convenience store
  • Pool toys

Working away

  • 24-hour business center
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Communal living room
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Winery on site
  • Lockers available
  • Reception hall
  • Outdoor entertainment area

Room amenities

Be entertained

  • 14-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Champagne service
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Mobile key entry

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 7 per person
  • Airport shuttle service is offered for an extra charge of USD 33 per vehicle. Maximum occupancy 3
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Children under 12 years old are not allowed in the spa without adult supervision

Policies

This property does not have elevators.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

The Urban
The Urban Hotel
The Urban Siem Reap
The Urban Hotel Siem Reap

Frequently asked questions

Does The Urban offer free cancellation for a full refund?
Yes, The Urban does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Urban ?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at The Urban ?
Sorry, pets aren't allowed.
Is parking offered on site at The Urban ?
Yes, there's free self parking.
Is airport shuttle service offered by The Urban ?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 33 per vehicle.
What are the check-in and check-out times at The Urban ?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at The Urban and nearby?
The Urban has a spa and a winery, as well as an outdoor pool and a garden.
Are there restaurants at or near The Urban ?
Yes, there's an onsite restaurant.
What's the area around The Urban like?
The Urban is in the heart of Siem Reap, a short 1-minute walk from Angkor Night Market and 5 minutes' walk from Pub Street.

The Urban Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location for pub st and night markets!!
From check in to check out the staff was incredibly friendly and helpful. The cold towels upon return to the hotel each day was a nice touch. The pool area was perfect for relaxing. The area was great for walking to pub street and easily exploring the night markets.
Sydney, 3-night trip
Verified Hotels.com guest review

6/10 Good

Sudheer, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff are very friendly and helpful. Great place to stay in Siem Reap.
Peter, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great place!
We had a great time staying here. The Staff was extremely friendly and helped with anything needed. The food and property were great. the location is great as well, walking distance from a ton of stuff.
Alyssa, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Huanqing, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Philip, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nathan, 5-night trip
Verified Expedia guest review

6/10 Good

Not bad but only 3 star
Edwin John, 4-night romance trip
Verified Wotif guest review

10/10 Exceptional

Wonderful Hotel Empowering Younger People
I loved The Urban. It was clean, comfortable and super quiet. The service was wonderful with the staff approaching a few times to make sure everything was well. They explained that they are a community that trains younger people to have good work skills in order to empower them. This impressed me the most. I could tell they actually cared about their guests and their staff. They also offer an opportunity to plant a tree and the hotel follows environmentally friendly policies. I would definately recommend The Urban.
Daniel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay. Good Value.
Loved this place! The check in process was so unique and welcoming. Staff is great. The front of the resort is an outdoor dining area which is super cute. Breakfast was good. The location is super convenient. It’s walking distance to the night markets and pub street and some great street food. We also took a tuk tuk to Angkor Wat and the ride wasn’t long. The only weird thing, we had 2 twin beds and one bed was nice and soft and the other was hard as a rock. I slept on the soft bed so I was fine lol.
Heather, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great location, staff very helpful and hotel adequate. Would not recommend eating here food not so good. Overall ok for a few days. We didn’t like being bombarded with offers of tours when we arrived.
Edwin John, 4-night romance trip
Verified Wotif guest review

10/10 Exceptional

The entire staff was cordial, kind and accommodating. They were knowledgeable of the city and local attractions. Always ready to help with directions, answer questions regarding language and Khmer cultural traditions. Service was graceful, and genuinely afforded. I will certainly return!
Michael, 7-night trip
Verified Expedia guest review

8/10 Very Good

This was a great choice for a hotel. I really liked it. However, it was frustrating to call the hotel—for an entire day—multiple times with no response. This means I had to pay for my own tuk tuk from the place my van arrived to the hotel. And, at the end of my stay, I had to pay for a tuk tuk to the airport. The person at the front desk said it wasn’t included. One of the selling points for this hotel was the free airport shuttle. It never happened. All of my other experiences were positive. The staff was kind. The property is nice. The location is perfect. I’d definitely stay here again.
Richard, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Had a wonderful, albeit short stay at The Urban. Tom was very helpful prior to and upon check-in, supporting with my arrangements for tours. The restaurant was great and I ate breakfast and dinner there, I recommend! All staff were super friendly and genuine. Thank you!
Verified Expedia guest review

10/10 Exceptional

This was a great stay for us. The Urban is clean, modern and in a good location. Just a few minutes walk to Pub Street, massage places and many food options nearby. We used the pool the three days we were there as the weather was very hot. We had their breakfast option was was alright. Overall, it was really the staff that made me post this review. The concierge and head manager did everything they could to make our stay good - they helped me arrange a day tour of Angkor Wat and accommodated an additional request I had. They are very kind people which made this stay very pleasant.
Rachel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I recently had the opportunity to stay at The Urban in Siem Reap, and it was nothing short of an exceptional experience. From the moment I arrived, I was greeted with warm smiles, impeccable hospitality, and an unparalleled level of service. The Urban has truly set a new standard of excellence for accommodations in Siem Reap. The hotel itself is beautifully designed, tastefully blending modernity and sophistication with traditional Cambodian elements. The attention to detail was exquisite, and I felt truly immersed in the rich culture of Cambodia during my stay. The rooms were incredibly spacious, immaculately clean, and outfitted with all the amenities one might need for a comfortable and luxurious stay. The bed was incredibly comfortable and provided a peaceful night's sleep after a day of exploring the city. What sets The Urban apart is the exemplary staff, who went above and beyond to ensure my stay was perfect. They were attentive, personable, and genuinely saw to my needs throughout my visit. From providing insightful recommendations for local dining and attractions to seamlessly arranging transportation, the team at The Urban consistently exceeded my expectations and made my trip to Siem Reap truly unforgettable. The location of The Urban is also worth noting, as it is situated in the heart of Siem Reap, making it easily accessible to a myriad of local landmarks, restaurants, and shopping centers. This prime location allowed me to make the most of my time during my
Verified Expedia guest review

10/10 Exceptional

The staff at The Urban was extremely friendly and always available to help with our queries.
Olivier, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great Stay Second Time
Stayed here pre covid. Loved it. Under new owner now and loved it just the same. The secret is out…this hotel is a gem. Great location and great staff. Clean room, easy comfort level meaning good storage space for suitcases (a long bench), a small closet, ample shelving in bathroom for toiletries. Mini fridge, safe, water, coffee and tea. Comfortable bed although a tad on the firm/hard side. Good quality bedding (linen and pillows) and large towels. The hotel is doing a good job trying to be eco friendly by providing refillable water canteens in your room instead of plastic bottles. There’s a water bubbler in the lobby area. Only con to this is I question if it’s sanitary. I saw one guest put her personal water bottle right on/under the water dispensers tap and then she drank from her bottle and refilled it again. Once again inserting the tap into her bottle. I did not mention this to management but guess they’ll see it here. A sign should be on the bubble with instructions regarding hygiene and a towel on floor to soak up spills as guests should hold water bottle under tap and not cover the tap. But all in all a great visit with kind friendly staff that really are happy to have you there. Nice pool area, very serene. Floor is slippery. One lady fell. Go slow. Lots of mosquitos outside and enter room which I didn’t notice on our visit 3 yrs ago. Good ample breakfast for $5-$7. Wait staff very limited English, so if you have allergies…use google translate.
Richard, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location in the city center. Super friendly and professional staff. Nicely appointed suite rooms, beautiful pool, comfortable bed and room. Perfect place to stay in downtown Siem Reap at a very reasonable price.
Gottfried, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Perfect location and hotel for Siem Reap
The staff at Urban hotel treated us like family and made our stay extra special. The restaurant food was delicious, the pool was perfect for relaxing, and our room was comfortable and had everything we needed. Mr. Bee was our tuk tuk driver for our entire stay and was very friendly, helpful, always on time, and took us to a delicious restaurant for lunch. We hope to return one day and would gladly stay here again!
Jace, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent rapport qualité/prix
Nous avons apprécié notre séjour de 4 nuis dans cet hôtel, il est très jolie, personnels souriants, des petites attentions, nous avons mangé plusieurs fois dans le restaurant et nous avons très bien mangé. Dommage que le personnel à l’accueil ne comprenne pas toujours bien l’anglais car deux fois nous avons eu un discours contradictoire.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Walter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel agradable con excelente servicio
Javier Froylan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location, nice staff
Perfectly situated hotel and very nice staff. We much enjoyed our stay and would always come back.
1-night trip
Verified Hotels.com guest review