Loved the decor, style of the bathrooms, spacious apartment and view from the terrace. Multiple socket points were available next to the beds and next to the sofas in the living room. Staff were also cheerful and helpful, assisting with our luggage when we arrived and left.
There were multiple wifi connections available but only a couple of them worked well depending on your location in the apartment, and some have weak security.
There is no heater in the rooms so it can be cold in the winter. However, the shower had piping hot water so that was great.
Would have been nice if the deluxe apartment included a washing machine. Nevertheless, laundry service is available and you can get your freshly laundered clothes the very next day.
You have to disturb the receptionist every time you leave and come back to the hotel because you have to hand over the room key when you head out and get it back from them when you return. Strangely, even with the change of staff, each of them recognised us and handed us our room key without us having to mention our room number.
There was a slight issue with flushing in one of the toilets; however the staff were quick to rectify it.
Overall, we enjoyed our stay and would recommend this place to anyone needing a quiet and spacious place to stay in Cuzco.