I'm not sure what happened but from the reviews I read on this hotel, it should have been much nicer than it was. I had an older-looking room dated back to possibly the 60's or '70's with very basic, mis-matched furniture throughout. It was not a comfortable bed, too firm. The bathroom-toilet area was very small, very tiny. Our room was in the main, "older" building, as opposed to a "newer" building that they said was full. With all the great deals out there it was NOT worth the price we paid for it. We also had to carry our luggage up three flights of stairs. It was too hot in the room and did not have air conditioning. The staff was very nice but the building and room were not.