Pestana Promenade Ocean Resort Hotel offers a tranquil oceanfront retreat. Unwind with a facial, massage, or body treatment at the sauna, and indulge in delicious meals at one of the two on-site restaurants. Take advantage of free WiFi and an indoor pool.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Bar
Parking available
24/7 front desk
Spa
Gym
Pool
Main amenities (12)
Daily housekeeping
Near the beach
2 restaurants and bar/lounge
Indoor pool and outdoor pool
Breakfast available
Fitness center
Sauna
Self parking
Room service
Spa services
Massage/treatment rooms
In-room childcare
Feel at home (6)
In-room childcare (surcharge)
Private bathroom
Television
Garden
Terrace
Daily housekeeping
The current price is $195
$195
includes taxes & fees
$183 per night
Mar 8 - Mar 9
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Classic Twin Room, Pool View
Classic Twin Room, Pool View
Highlights
Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
194 sq ft
Sleeps 3
2 Twin Beds
View all photos for Twin Room (Promenade)
Twin Room (Promenade)
Highlights
Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
194 sq ft
Sleeps 2
2 Twin Beds
View all photos for Classic Twin Room, Partial Sea View (Side View)
Classic Twin Room, Partial Sea View (Side View)
Highlights
Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
237 sq ft
Partial sea view
Sleeps 3
2 Twin Beds
View all photos for Classic Twin Room, Sea View
Classic Twin Room, Sea View
Highlights
Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
194 sq ft
Sea view
Sleeps 3
2 Twin Beds
View all photos for Superior Twin Room, Sea View
Superior Twin Room, Sea View
Highlights
Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
248 sq ft
Sea view
Sleeps 3
2 Twin Beds
Double/Twin Superior Sea View
Sleeps 2
Double/Twin Side Sea View 1/2
Sleeps 2
Double/Twin Sea View (2Ad)
Sleeps 2
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What's nearby
Lido Bathing Complex - 6 min walk - 0.6 km
Centro Comercial Forum Madeira - 9 min walk - 0.8 km
CR7 Museum - 3 min drive - 2.7 km
Funchal Marina - 4 min drive - 3.0 km
Funchal Farmers Market - 5 min drive - 3.7 km
Getting around
Cristiano Ronaldo Airport (FNC) - 21 min drive
Restaurants
Fortimdolido - 4 min walk
Papa Manuel Lido - 2 min walk
Il Basilico - 4 min walk
Pão, Vinho e Petiscos - 3 min walk
Restaurante Splendida - 3 min walk
About this property
Pestana Promenade Ocean Resort Hotel
Pestana Promenade Ocean Resort Hotel puts you just a 5-minute drive from CR7 Museum and Funchal Farmers Market. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages, facials, or body treatments. Other highlights at this eco-certified hotel include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers say great things about the helpful staff.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
110 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 15 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
2 restaurants
Bar/lounge
Room service (limited hours)
Traveling with children
Childcare in room (surcharge)
What to do
Pool table
Beach nearby
Parasailing nearby
Scuba diving nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Multilingual staff
Facilities
Built in 2009
Garden
Terrace
Fitness center
An outdoor pool
An indoor pool
Spa services
Sauna
Massage/treatment rooms
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Recycling
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.
Dining
Deep-Blue and Breezes - Onsite restaurant.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
Children & extra beds
In-room babysitting is available for an extra charge
Parking
Self parking costs EUR 15 per day
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
This property is professionally cleaned.
Property Registration Number 3982
Also known as
Pestana Ocean
Pestana Ocean Promenade
Pestana Ocean Promenade Resort Hotel
Pestana Promenade
Pestana Promenade Ocean
Pestana Promenade Ocean Funchal
Pestana Promenade Ocean Resort Hotel
Pestana Promenade Ocean Resort Hotel Funchal
Pestana Promenade Resort Hotel
Pestana Promenade Ocean Hotel Funchal
Pestana Promenade Ocean Resort Hotel Madeira/Funchal
Pestana Promenade Ocean Resort
Pestana Promenade Ocean Resort Hotel Hotel
Pestana Promenade Ocean Resort Hotel Funchal
Pestana Promenade Ocean Resort Hotel Hotel Funchal
Frequently asked questions
Does Pestana Promenade Ocean Resort Hotel offer free cancellation for a full refund?
Yes, Pestana Promenade Ocean Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pestana Promenade Ocean Resort Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Pestana Promenade Ocean Resort Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pestana Promenade Ocean Resort Hotel?
Yes. Self parking costs EUR 15 per day.
What are the check-in and check-out times at Pestana Promenade Ocean Resort Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Pestana Promenade Ocean Resort Hotel?
No, this hotel doesn't have a casino, but Madeira Casino (3-min drive) is nearby.
What is there to do at Pestana Promenade Ocean Resort Hotel and nearby?
Have fun with nearby activities like parasailing, scuba diving, and water skiing. Enjoy a swim in the indoor and outdoor pools after a day out and about. Pestana Promenade Ocean Resort Hotel also has a sauna and a fitness center, as well as a garden.
Are there restaurants at or near Pestana Promenade Ocean Resort Hotel?
Yes, there are 2 onsite restaurants.
Does Pestana Promenade Ocean Resort Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Pestana Promenade Ocean Resort Hotel like?
Pestana Promenade Ocean Resort Hotel is located on the boardwalk/promenade, a short 6-minute walk from Lido Bathing Complex and 9 minutes' walk from Centro Comercial Forum Madeira.
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Pestana Promenade Ocean Resort Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 20, 2025
Another brilliant addition to the Pestana brand, which has many great Hotels in Maderia. I booked another stay as soon as I returned home,
Ben
Ben, 5-night trip
10/10 Exceptional
Oct 12, 2024
Excellent view of ocean.
DAVID WESLEY
DAVID WESLEY, 7-night trip
10/10 Exceptional
Oct 14, 2024
The staff in the breakfast/dinning were absolutly fantastic. So nice, friendly and polite and did their best for me. Tip them generously when you stay there!!!
Jeanette
Jeanette, 2-night trip
10/10 Exceptional
Oct 30, 2024
3rd time in this property….high standard of cleanliness and attention. Good choices for breakfast.
Elaine
Elaine, 14-night trip
10/10 Exceptional
Dec 2, 2024
Very nice hotel. Rooms are showing a little bit of wear and tear but very clean. Breakfast buffet fit for a king!
Great outdoor pool, but not heated so it was rather cold in November. Indoor pool, jacuzzi and sauna were also great. I just wished they would not close at 8pm. After hiking the lavadas, and dinner we really had to hustle to be able to use these facilities for at least a little bit.
Definitely would stay again.
Iwona
Iwona, 6-night trip
10/10 Exceptional
Jan 12, 2025
A pleasent stay
Stayed here over the new year for about a week. Overall a nice experience. The hotel is very clean and the staff is very helpful and friendly. The location of the hotel is good and the ocean view from the balcony is beautiful. I really enjoyed the breakfast as well, it has a lot of options to choose from and there was sparkling wine available every morning. I only had two minor issues with the room. The pillows were a bit hard for me personally. And the bed is not a real double bed, but two small beds next to each other. And although the staff did provide us with a large mattress on top, it still isn’t quite the same thing as a real double bed. But these are minor things and the overall experience in the hotel was very nice. I can recommend this hotel.
Pasi
Pasi, 8-night trip
10/10 Exceptional
Jun 28, 2024
Outstanding staff - very friendly and helpful. Great facilities, good food choices, very clean and comfortable.
Susan
Susan, 7-night trip
8/10 Very good
Sep 16, 2024
The common areas of the hotel were lovely .
Lush grounds and fantastic amenities .
The rooms need a refresh as they are dated .
Pricey property when compared to another hotel our friends stayed at up the street .
Breakfast assortment was plentiful with something for everyone .
Laura
Laura, 4-night trip
10/10 Exceptional
May 23, 2024
Lots of positives - spacious room with comfy bed, very friendly efficient staff, great breakfast choice and lovely gardens and pool area. conveniently located for local transport and many restaurants.
Kim
Kim, 7-night trip
6/10 Good
Sep 4, 2024
It needs refurbishing, very dated
Jagoda
Jagoda, 5-night trip
10/10 Exceptional
Oct 6, 2022
Beautiful property, friendly staff and great dining and shopping options close by
Troy
Troy, 1-night trip
8/10 Very good
Jun 9, 2024
Location and views.
Views from balcony, location and check in staff were great. Hotel was very clean but a little tired and very dark and stale in the hallways. Bed was saggy. Breakfast buffet was extensive in choices and decent in quality. Staff there really friendly too.
Verified traveler
2-night trip
10/10 Exceptional
Jul 12, 2022
very nice hotel in a lovely area, short walk to Funchal town.
Jake
Jake, 10-night trip
8/10 Very good
Apr 30, 2024
Me Rodgrigues was so helping in arranging our transportation from the airport.
The location was great. Right on the bus line. Breakfast was great and staff was very friendly. Pool was lovely. We would definitely book again with this hotel.
Susan
Susan, 6-night trip
10/10 Exceptional
May 28, 2023
Beautiful property in a beautiful location
Richard
Richard, 1-night trip
8/10 Very good
Sep 2, 2024
I enjoyed the food the breakfast and the service was outstanding ,the daily hostess who could speak 4 languages was brilliant .We had a cleaning woman on the 6th floor who was also outstanding .My one disappointment was do wish I had a gym (some sort of cardiovascular machine i could have exercised on ) Both the broken gym equip and pico de Airo ,a dream we thought we would have experienced but due to road damage from fires we did not get to experience it. All things considered a Beautiful place to visit 👍
Cristine
Cristine, 8-night trip
4/10 Fair
Oct 25, 2024
Unfortunately I cannot give a good review in general as the room we stayed had many flaws as I’m listing below.
Air conditioning was very poor, not enough to cool the room for the night.
We could not open the terrace window as it was right on the Promenade making it uncomfortable to have a sit down outside.
The room was very small and more appropriate to a 2 star hotel.
The facilities in general were very good, pool, jacuzzi, restaurant….etc
The staff were fantastic however I cannot hide the fact that the room was the down side of our holidays, DO NOT CHOOSE THE PROMENADE ROOMS!!!! After 15 miles of hiking we deserve a good rest to tackle the next day, unfortunately that did not happen due to the room being very poor for a 4 star hotel
Breakfast was fine and very well served!
phillip
phillip, 5-night trip
10/10 Exceptional
Apr 29, 2023
Cracking hotel
Excellent trip. Stayed 4 days andvreally enjoyed. Madeira is beautiful and the Pestana is a great base fir exploring or relaxing. Excellent rooms with sea views and dining options great
William
William, 4-night trip
8/10 Very good
Jun 19, 2024
Sun beds became difficult at times!
MICHAEL
MICHAEL, 8-night trip
10/10 Exceptional
Aug 3, 2022
Facilities were great, so were staff and loved the sea view room we had. The hotel also allowed us an extended stay due to late flight.
Mohammed
Mohammed, 7-night trip
10/10 Exceptional
Apr 17, 2023
We were only at the property for one evening due to a flight cancellation.
The property was nice, the staff friendly, and the location was great.
Audrey
Audrey, 1-night trip
8/10 Very good
Sep 20, 2022
Had a very comfortable stay at the Promenade! The hotel has a great location with beautiful garden around the pool. Shops and transport links all minutes away! Spacious rooms and a nice balcony with fantastic views!
Roberto
Roberto, 3-night trip
10/10 Exceptional
Jan 14, 2023
The view from this property was outstanding! You could watch the sunrise and the sunset.
Nancy
8/10 Very good
Sep 27, 2022
Jillymaryt
Had a lovely holiday in your beautiful hotel.
Jillian
Jillian, 7-night trip
10/10 Exceptional
Feb 23, 2023
Staff are amazing at this place. So helpful, so caring, honestly I was so happy staying here. It is a little worn in places and the double bed was two singles smushed together, but I enjoyed myself and had fun. I would come again.